Facilities Management Administrator

Zancott Knight Pty; Brisbane; On-site; AUD 32,000 - 47,000; Part time

Job summary

Zancott Knight Pty is seeking a part-time Facilities Management Administrator to support on-site operations at Brisbane CBD premises. The role combines office administration with hands-on site coordination and contractor liaison, ensuring maintenance tasks are tracked and completed efficiently.

You will manage maintenance requests, maintain compliance records, and collaborate with client representatives and Facilities Management personnel.

Qualifications

• Experience in administrative, facilities, property or service coordination roles.
• Strong customer service and communication skills.
• Excellent attention to detail and organisational ability.
• Confident dealing with contractors and stakeholders.
• Good computer skills, including Microsoft Office.

Responsibilities

• Coordinate contractor attendance, site access and maintenance activities.
• Meet and escort contractors around the premises, directing them to relevant work locations.
• Manage maintenance requests and work orders, including updating records and following up outstanding tasks.
• Communicate with contractors, client representatives and Facilities Management personnel.
• Assist with planned preventative maintenance and reactive maintenance coordination.
• Maintain accurate records, reports and compliance documentation.
• Monitor service requests and support timely resolution of maintenance issues.
• Provide general administrative and operational support to the Facilities Management team.

Skills

Administrative coordination

Customer service

Communication skills

Attention to detail

Organisational ability

Task prioritisation

Problem solving

Proactive approach

Tools

Microsoft Office

Job description

Facilities Management Administrator – Part Time

Location: Brisbane CBD, QLD
Employment Type: Part-Time | On-Site

About Us

Zancott Knight provides integrated facilities management and project management services across Australia, supporting the full lifecycle of assets from maintenance coordination and compliance through to operational facilities services.

We are an Indigenous-owned and Supply Nation certified organisation, committed to delivering high-quality services while supporting employment opportunities and economic participation for Indigenous communities.

About the Opportunity

We are looking for a reliable, organised and enthusiastic Facilities Management Administrator to support the delivery of facilities management services at our client's premises in Brisbane CBD.

Working part-time, you will play an important role in coordinating contractors, managing maintenance requests and providing day-to-day administrative support to ensure the site operates efficiently.

This position is ideal for someone who enjoys a combination of office administration, stakeholder interaction and hands-on site coordination.

What You'll Be Doing

• Coordinate contractor attendance, site access and maintenance activities.
• Meet and escort contractors around the premises, directing them to relevant work locations.
• Manage maintenance requests and work orders, including updating records and following up outstanding tasks.
• Communicate with contractors, client representatives and Facilities Management personnel.
• Assist with planned preventative maintenance and reactive maintenance coordination.
• Maintain accurate records, reports and compliance documentation.
• Monitor service requests and support timely resolution of maintenance issues.
• Provide general administrative and operational support to the Facilities Management team.

What We’re Looking For

• Experience in an administrative, facilities, property or service coordination role.
• Strong customer service and communication skills.
• Excellent attention to detail and organisational ability.
• Confidence dealing with contractors and stakeholders.
• Good computer skills, including Microsoft Office.
• Ability to prioritise tasks and work independently.
• A positive, flexible and proactive approach to problem-solving.
• Comfortable moving around the premises and assisting with contractor access.

Previous experience in facilities management or maintenance coordination would be an advantage.

What We Offer

• Part-time position based in Brisbane CBD.
• A varied role with a combination of administrative and on-site responsibilities.
• A professional and collaborative working environment.
• Opportunities to build experience in the facilities management industry.

Equal Opportunity & Diversity

Zancott Knight is an equal opportunity employer and supports workplace diversity. We strongly encourage Aboriginal and Torres Strait Islander applicants to apply.