F&B Venues Manager - Luxury Harbourfront Hotel

67A9P; Sydney; Presencial; AUD 90.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Duty meals

Water views

Associate discounts

Laundry service

Training programs

Wellbeing program

Career progression

Harbour location

Descripción de la vacante

Pier One Sydney Harbour is seeking an experienced hospitality leader to drive service and guest experiences under the Sydney Harbour Bridge. The role focuses on leadership, operational excellence, and memorable guest experiences across a five-star setting with 189 rooms and suites.

As F&B Manager, you will oversee restaurant, bar, room service and banquet operations, aligning with the brand's service strategy to maximize guest satisfaction and financial performance.

Formación

• 2 years of experience in a similar role in hospitality.
• Demonstrated skills in adaptability, communication, problem solving and decision making and driven for results.
• You’ll think outside the box and have an open-minded personality.

Responsabilidades

• Manage Day-to-Day Operations: Oversee associates and ensure staffing levels meet service, operational, and financial goals while maintaining service and sanitation standards.
• Lead and Develop Team: Inspire, mentor, and coach the team, fostering trust and collaboration. Set clear goals, prioritize tasks, and ensure adherence to company policies.
• Ensure Exceptional Customer Service: Deliver high-quality service that exceeds guest expectations, empower associates to resolve concerns, and gather feedback to improve service quality.
• Maintain Compliance and Standards: Ensure adherence to local, state, and federal regulations, including liquor laws, health & safety standards, and food handling procedures.
• Human Resources Management: Provide guidance, training, and performance feedback to team members, promoting skill development, retention, and morale.
• Financial Oversight: Manage financial aspects of the department, including purchasing, invoice management, and operational cost analysis.
• Support Peak Operations: Assist team members during peak service periods and ensure product quality and presentation standards are consistently met.

Conocimientos

Leadership

Guest service

Adaptability

Communication

Problem solving

Descripción del empleo

Pier One Sydney Harbour is seeking an experienced hospitality leader to drive service and guest experiences under the Sydney Harbour Bridge. The role focuses on leadership, operational excellence, and memorable guest experiences across a five-star setting with 189 rooms and suites.

As F&B Manager, you will oversee restaurant, bar, room service and banquet operations, aligning with the brand's service strategy to maximize guest satisfaction and financial performance.