Express Agent

Holiday Inn Express; Melbourne; Presencial; AUD 30.000 - 41.000; Tempo parcial

Resumo da vaga

Holiday Inn Express Melbourne Little Collins is seeking a part-time Express Agent to cover shifts at Little Collins and, when needed, Southbank. You will deliver our Service Style with a focus on a quick, friendly, and memorable guest experience.

Responsibilities include greeting guests, assisting with late check-ins, and maintaining high service standards in a fast-paced hotel environment. RSA and proximity to public transport are preferred; dynamic team environment and growth opportunities

Qualificações

• This role requires a friendly, engaging demeanor and a positive guest experience.
• Willingness to obtain RSA and work a rotating roster.
• Proximity to public transport is preferred.

Conhecimentos

Passionate with bubbly personality

Descrição da vaga

Pro-invest Hotelsare a trusted partner to some of the world’s most recognised hotel brands, as a franchisee, ranging from mid-scale through to full service and lifestyle hotels, such as Kimpton, Holiday Inn Express, voco, Hotel Indigo and Sebel.

AtHoliday Inn Express®our purpose is to provide simple, smart travel. That's where you come in. Part of IHG Hotels and Resorts Holiday Inn Express® Melbourne Little Collins has 312 rooms & is focused on delivering an outstanding guest experience - every time.

We are looking for a part-time Express Agent that would be willing to pick up shifts at Holiday Inn Express Little Collins and, when required, Holiday Inn Express Southbank to deliver our Service Style, Mission Made Easy, which is built upon three Service Behaviours that drive everything we do:

Be Readywe know our guests want a smooth and hassle-free stay, one that doesn’t break their flow. We are here to help them do this in simpler, smarter ways. Keeping one step ahead so we’re always ready.

Be Engagingour guests are more than a reservation, they deserve our care and attention. Which means real connections from real people, smart, warm, and purposeful.

Be On It!We know what matters. If any issues arise, we get right on it and resolve them quickly. We look for opportunities to help our guests and we take them, the more we do this, the more they come back.

About you

• Passionate with a bubbly personality
• Keen to learn and grow in your career
• Genuine about delivering a positive and memorable experience
• Enjoy a fast-paced environment and can think on your feet
• Flexibility to work a rotating roster
• Willing to obtain RSA
• Close to public transport

If this sounds exciting and a perfect move for you, then we would love to hear from you.

This is a highly rewarding and exciting role, offering great career potential and the opportunity to work with a dynamic team of industry professionals and an amazing well-established global brand.

At Pro-Invest Hotels we invite applications from all within the communities we operate in alignment with our commitment to diversity & inclusion and indeed to celebrate our values of Trust, Transparency, Integrity & Commitment.