Casual Express Agent

EVT Limited; Newcastle; Híbrido; AUD 32.000 - 39.000; Tempo parcial

Benefícios oferecidos por esta vaga

IHG Training

Accommodation discounts

F&B discounts

Uniforms provided

Resumo da vaga

EVT Connect Hospitality, in partnership with Holiday Inn Express Newcastle, seeks a Part Time Express Agent to deliver our Service Style and Mission Made Easy, guided by the Be Ready, Be Engaging and Be On It behaviors.

We want a bubbly, learner‑minded team member with front office and PMS experience, able to work a rotating roster. RSA is required or willingness to obtain. Benefits include IHG training, staff discounts on accommodation and F&B, plus uniforms supplied.

Qualificações

• Passionate with a bubbly personality.
• Keen to learn and grow in your career.
• Genuine about delivering a positive and memorable experience.
• Enjoy a fast-paced environment and can think on your feet.
• Flexibility to work a rotating roster.
• Experience in front office & PMS systems.
• Willing to obtain RSA.

Conhecimentos

Bubbly personality

Career growth mindset

Guest experience

Fast-paced adaptability

Roster flexibility

Front office experience

RSA certification

Descrição da vaga

EVT Connect Hospitality are a trusted partner to some of the world’s most recognized hotel brands, as a franchisee, ranging from mid-scale through to full service and lifestyle hotels, such as Kimpton, Holiday Inn Express, voco, Hotel Indigo and Sebel.

At Holiday Inn Express® our purpose is to provide simple, smart travel. That's where you come in. Be part of IHG Hotels and Resorts at Holiday Inn Express® Newcastle

We are looking for a Part Time Express Agent to deliver our Service Style, Mission Made Easy, which is built upon three Service Behaviors that drive everything we do:

Service Behaviors

• Be Ready we know our guests want a smooth and hassle-free stay, one that doesn’t break their flow. We are here to help them do this in simpler, smarter ways. Keeping one step ahead so we’re always ready.
• Be Engaging our guests are more than a reservation, they deserve our care and attention. Which means real connections from real people, smart, warm, and purposeful.
• Be On It! We know what matters. If any issues arise, we get right on it and resolve them quickly. We look for opportunities to help our guests and we take them, the more we do this, the more they come back.

About you

• Passionate with a bubbly personality
• Keen to learn and grow in your career
• Genuine about delivering a positive and memorable experience
• Enjoy a fast-paced environment and can think on your feet
• Flexibility to work a rotating roster
• Experience in front office & PMS systems
• Willing to obtain RSA

Benefits

• IHG Training & development programs
• Worldwide accommodation discounts
• Food & Beverage discounts
• Uniforms supplied

This is a highly rewarding and exciting role, offering great career potential and the opportunity to work with a dynamic team of industry professionals and an amazing well-established global brand.

At EVT Connect Hospitality we invite applications from all within the communities we operate in alignment with our commitment to diversity & inclusion and indeed to celebrate our values of Trust, Transparency, Integrity & Commitment.