Express Agent

EVT Limited; Melbourne; Presencial; AUD 30.000 - 39.000; Tempo parcial

Benefícios oferecidos por esta vaga

IHG Training & development programs

Worldwide accommodation discounts

Food & Beverage discounts

Uniforms supplied

Close to public transport

Resumo da vaga

EVT Connect Hospitality is seeking a friendly part-time Express Agent to join Holiday Inn Express Melbourne Little Collins and Southbank locations. You will deliver our Service Style with warmth, efficiency, and a can-do attitude in a fast-paced hotel environment.

Be ready, be engaging, and be on it as you greet guests, manage reservations, and support team operations. You’ll need flexibility for a rotating roster and to obtain RSA if not already held, with access to staff discounts and training

Qualificações

• Passionate with a bubbly personality and care for guests.
• Keen to learn and grow in your career.
• Willing to obtain RSA and work in a rotating roster.

Responsabilidades

• Deliver Service Style consistent with brand across locations.
• Adapt to a rotating roster and fast-paced environment.
• Commit to guest satisfaction and quick issue resolution.

Conhecimentos

Bubbly personality

RSA

Rotating roster

Fast-paced

Formação

RSA Certification

Descrição da vaga

Connect Hospitality are a trusted partner to some of the world’s most recognised hotel brands, as a franchisee, ranging from mid-scale through to full service and lifestyle hotels, such as Kimpton, Holiday Inn Express, voco, Hotel Indigo and Sebel.

At Holiday Inn Express® our purpose is to provide simple, smart travel. That's where you come in. Part of IHG Hotels and Resorts Holiday Inn Express® Melbourne Little Collins has 312 rooms & is focused on delivering an outstanding guest experience - every time.

We are looking for a part-time Express Agent that would be willing to pick up shifts at Holiday Inn Express Little Collins and, when required, Holiday Inn Express Southbank to deliver our Service Style, Mission Made Easy, which is built upon three Service Behaviours that drive everything we do:

Be Ready we know our guests want a smooth and hassle-free stay, one that doesn’t break their flow. We are here to help them do this in simpler, smarter ways. Keeping one step ahead so we’re always ready.

Be Engaging our guests are more than a reservation, they deserve our care and attention. Which means real connections from real people, smart, warm, and purposeful.

Be On It! We know what matters. If any issues arise, we get right on it and resolve them quickly. We look for opportunities to help our guests and we take them, the more we do this, the more they come back.

About you

• Passionate with a bubbly personality
• Keen to learn and grow in your career
• Genuine about delivering a positive and memorable experience
• Enjoy a fast-paced environment and can think on your feet
• Flexibility to work a rotating roster
• Willing to obtain RSA

Benefits

• IHG Training & development programs
• Worldwide accommodation discounts
• Food & Beverage discounts
• Uniforms supplied
• Close to public transport

This is a highly rewarding and exciting role, offering great career potential and the opportunity to work with a dynamic team of industry professionals and an amazing well-established global brand.

our commitment to diversity & inclusion and indeed to celebrate our values of Trust, Transparency, Integrity & Commitment.

Employer questions

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