Export Administration Officer

Australian Vintage; Merbein; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Parental leave 26 weeks + super

Parental leave 4 weeks + super

Mental Health First Aid Training and E

AEP

Annual product allowance and employee

Staff discounts on AV products

Loyalty, Birthday, Volunteer Leave

Sabbaticals and career breaks

Continuation of superannuation during/

Retirement packages available

Job summary

Australian Vintage is hiring an Export Administration Officer to join the Export Team at the Merbein Packaging Winery. You will manage customer orders from receipt through to dispatch and coordinate export documentation to ensure timely delivery.

Reporting to the Export Manager, you’ll work with Sales, Production and Winemaking to keep orders moving, support domestic and international customers, and apply for Wine Australia export approvals. This is a permanent, full-time on-site role in Merbein.

Qualifications

• Previous experience in administration, logistics or a similar coordination role.
• Strong organisational skills and the ability to manage deadlines.
• Excellent attention to detail and accurate data entry skills.
• A strong customer service focus.
• Confidence communicating and building relationships with internal and external stakeholders.
• Intermediate Microsoft Office skills, including Word, Excel and Outlook.
• Experience using ERP or business systems, with JDE experience an advantage.
• Previous exposure to export or shipping documentation is highly regarded, but not essential.
• A collaborative approach and willingness to learn.

Responsibilities

• Coordinating customer orders from receipt through to dispatch
• Monitoring order progress and proactively resolving issues
• Checking stock availability and working with the wider business to meet customer requirements
• Liaising with Sales, Production and Winemaking teams regarding orders and priorities
• Preparing and maintaining accurate export and shipping documentation
• Applying for Wine Australia export approvals
• Ensuring export documentation meets relevant importing country requirements
• Communicating with internal and external stakeholders to keep orders moving
• Providing responsive and professional service to our domestic and international customers

Skills

Administration

Logistics coordination

Customer service

Stakeholder communication

Time management

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

JDE ERP

Job description

Help connect our Australian wines with customers around the world

Are you organised, detail focused and someone who enjoys making sure everything comes together on time?

Australian Vintage is looking for an Export Administration Officer to join our Export Team at the Merbein Packaging Winery.

This is a great opportunity for someone who enjoys administration, customer service and coordinating the many moving parts involved in getting products from our winery to customers across Australia and around the world.

Working with a close-knit and experienced team, you will manage customer orders from receipt through to dispatch, coordinate export and shipping documentation and work across the business to keep orders moving.

About Australian Vintage:

At Australian Vintage (AV), our purpose is to make the world a smaller place through sharing good times.

Australian Vintage is an ASX listed company and owner of the multi-award winning McGuigan, Tempus Two, Nepenthe, Barossa Valley Wine Company, POCO VINO ™ and Lemsecco ™ brands.

Innovation and sustainability are an important part of how we operate. Our Merbein Packaging Winery and Buronga Hill Winery are powered by 100% wind and solar energy, supporting our commitment to achieving Net Zero carbon emissions across our value chain by 2040.

We are also proud to be recognised by Mental Health First Aid Australia as an accredited Mental Health First Aid workplace.

What you’ll be doing

Reporting to the Export Manager, you will play an important role in supporting our domestic and international customers and ensuring their orders are delivered accurately and on time.

Your day-to-day work will include:

• Coordinating customer orders from receipt through to dispatch
• Monitoring order progress and proactively resolving issues
• Checking stock availability and working with the wider business to meet customer requirements
• Liaising with Sales, Production and Winemaking teams regarding orders and priorities
• Preparing and maintaining accurate export and shipping documentation
• Applying for Wine Australia export approvals
• Ensuring export documentation meets relevant importing country requirements
• Communicating with internal and external stakeholders to keep orders moving
• Providing responsive and professional service to our domestic and international customers

What we’re looking for

We are looking for someone who takes pride in being organised, accurate and dependable. You will enjoy working with others, managing competing priorities and following an order through from beginning to end.

You will ideally bring:

• Previous experience in administration, logistics or a similar coordination role
• Strong organisational skills and the ability to manage deadlines
• Excellent attention to detail and accurate data entry skills
• A strong customer service focus
• Confidence communicating and building relationships with internal and external stakeholders
• Intermediate Microsoft Office skills, including Word, Excel and Outlook
• Experience using ERP or business systems, with JDE experience an advantage
• Previous exposure to export or shipping documentation is highly regarded, but not essential
• A collaborative approach and willingness to learn

Employment details

This is a permanent, full-time day shift position, working 38 hours per week, Monday to Friday at our Merbein Packaging Winery.

The position is classified as Grade 4, Administration Stream under the Merbein Packaging Winery Warehouse and Clerical Enterprise Agreement.

This is an on-site role and is not a hybrid or work-from-home position.

AV Benefits:

We're proud to offer a strong benefits package that we know can make a big difference to work life and life outside of work.

• Primary carer parental leave offering 26-weeks paid leave plus super
• Secondary carer parental leave offering 4-weeks paid leave plus super
• Mental Health First Aid Training and access to EAP
• Annual Product allowance and employee perks
• Staff discounts on AV products at McGuigan Wines, Tempus Two and Nepenthe Cellar Doors
• Loyalty | Birthday | Volunteer Leave and options to purchase additional annual leave
• Sabbaticals and career breaks
• Continuation of superannuation while on paid and unpaid parental leave
• Retirement Packages available subject to eligibility criteria

Interested in joining us?

If you enjoy keeping things organised, working with people and seeing a process through from order to delivery, we would love to hear from you.

Applicants must have valid Australian working rights for the position.

Australian Vintage values a diverse and inclusive workplace. Appointments are made based on the skills, experience and merit of each applicant, and we welcome applications from people with diverse backgrounds and experiences.

Please note that due to the volume of applications we receive, only shortlisted applicants will be contacted.

Applications Open: Wednesday 2nd September 2026 at 9:00 am AEST

Applications Close: Thursday 1st October 2026 at 5:00 pm AEST

To learn more about Australian Vintage, please visit our website at: https://www.australianvintage.com.au