Export Operations Coordinator

Australian Vintage; Merbein; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Parental leave 26 weeks + super

Parental leave 4 weeks + super

Mental Health First Aid Training and E

AEP

Annual product allowance and employee

Staff discounts on AV products

Loyalty, Birthday, Volunteer Leave

Sabbaticals and career breaks

Continuation of superannuation during/

Retirement packages available

Job summary

Australian Vintage is hiring an Export Administration Officer to join the Export Team at the Merbein Packaging Winery. You will manage customer orders from receipt through to dispatch and coordinate export documentation to ensure timely delivery.

Reporting to the Export Manager, you’ll work with Sales, Production and Winemaking to keep orders moving, support domestic and international customers, and apply for Wine Australia export approvals. This is a permanent, full-time on-site role in Merbein.

Qualifications

• Previous experience in administration, logistics or a similar coordination role.
• Strong organisational skills and the ability to manage deadlines.
• Excellent attention to detail and accurate data entry skills.
• A strong customer service focus.
• Confidence communicating and building relationships with internal and external stakeholders.
• Intermediate Microsoft Office skills, including Word, Excel and Outlook.
• Experience using ERP or business systems, with JDE experience an advantage.
• Previous exposure to export or shipping documentation is highly regarded, but not essential.
• A collaborative approach and willingness to learn.

Responsibilities

• Coordinating customer orders from receipt through to dispatch
• Monitoring order progress and proactively resolving issues
• Checking stock availability and working with the wider business to meet customer requirements
• Liaising with Sales, Production and Winemaking teams regarding orders and priorities
• Preparing and maintaining accurate export and shipping documentation
• Applying for Wine Australia export approvals
• Ensuring export documentation meets relevant importing country requirements
• Communicating with internal and external stakeholders to keep orders moving
• Providing responsive and professional service to our domestic and international customers

Skills

Administration

Logistics coordination

Customer service

Stakeholder communication

Time management

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

JDE ERP

Job description

Australian Vintage is hiring an Export Administration Officer to join the Export Team at the Merbein Packaging Winery. You will manage customer orders from receipt through to dispatch and coordinate export documentation to ensure timely delivery.

Reporting to the Export Manager, you’ll work with Sales, Production and Winemaking to keep orders moving, support domestic and international customers, and apply for Wine Australia export approvals. This is a permanent, full-time on-site role in Merbein.