Experienced Disability Support Worker

Pursue; Bellbird; On-site; AUD 55,000 - 75,000; Full time

Job summary

Pursue in New South Wales is seeking a dedicated Support Worker to assist clients with challenging behaviours in a personalised environment, helping them develop skills and independence through Individual Lifestyle Planning.

You will work closely with families, coordinate care plans in FlowLogic, and partner with health services to deliver compassionate, practical support.

Qualifications

• 2+ years of experience in a support worker role.
• Certificate IV Community Services or equivalent.
• First aid certificate required.

Responsibilities

• Coordinate and perform office administration including data collection, filing, booking and scheduling.
• Maintain a clean, safe workspace and adhere to WHS policies.
• Schedule and coordinate meetings and drop-in visits with clients.
• Assess client needs and craft care plans in FlowLogic.
• Complete daily shift notes and data logs.
• Offer emotional support through conversations and active listening.
• Assist with domestic tasks including cooking, cleaning, budgeting and shopping, including personal care.
• Accompany clients to meetings with healthcare facilities or agencies.
• Educate families about proper client support.
• Collaborate with other support workers to share advice and best practices.

Skills

Interpersonal communication

Active listening

Empathy

Non-judgemental attitude

Patience

Relationship building

Physical ability to perform domestic

Knowledge of disability standards

Education

Certificate IV Community Services (Services Coordination)

First aid certificate

Tools

FlowLogic

Job description

To provide day-to-day Support to clients with challenging behaviours and ensure that a safe, comfortable, personalised environment is offered in which clients are able to develop their skills, abilities & aspirations through the Individual Lifestyle Planning processes.

Key responsibilities

• Coordinate and carry out all office administration including Data collection, filing, Booking and scheduling appointments and general administration
• Maintain a clean and safe workspace, and abide by workplace health and safety policies and procedures
• Schedule and coordinate meetings and drop-in visits with clients
• Assess the needs of clients and craft appropriate care plans in FlowLogic
• Complete daily shift notes and data logs as required by organisation
• Emotionally support clients by engaging in conversations and actively listening to their concerns
• Help with the client's domestic tasks, including cooking, cleaning, budgeting, and shopping including where required personal care
• Accompany clients to meetings with other healthcare facilities or agencies
• Work with the families of clients to educate them about proper support for the client
• Collaborate with other support workers to exchange advice and best practices

About you

• Qualifications in Mental Health / Behavioural / Social Sciences / Homlessness / Drug and Alcohol or related field, minimum of Certificate IV Community Services (Services Coordination) or relevant experience
• First aid certificate
• Knowledge of the 6 disability standards and requirements in the support work field
• Service-oriented with a passion for helping people
• Solid interpersonal communication skills, with an emphasis on active listening
• Ability to build strong relationships and gain trust
• Empathetic approach, a non-judgmental attitude, and a willingness to be patient
• Physical ability to complete domestic duties
• 2+ years of experience in a support worker role or equivalent
• Current Black, Silver or Gold NSW Driver's Licence

About us

Our mission is to enhance the lives of those living with uncertainty by creating opportunity and fostering a sense of belonging and independence. We work to amplify the possibilities by approaching the individual with an unobstructed imagination to achieve their goals, strive to achieve the finest service with loyalty, honour and dignity to achieve the best outcomes, provide honest and reliable services provisions with accountability and transparency, and build the strength to overcome obstacles and gain a new perspective on accomplishments for each individual.