Support Worker

Cato Care Pty Ltd; Noosa Shire; On-site; AUD 39,000 - 50,000; Full time

Job summary

Cato Care Pty Ltd in Queensland is seeking a dedicated Disability Support Worker to help maximise living, social and recreational skills for clients with psychosocial disabilities.

You will support access to employment, in-home care and community activities, maintain client notes, and work with families and other professionals to support individual goals. A current driver’s licence and the ability to travel locally are required, with flexibility for a 7-day roster.

Qualifications

• Minimum Certificate III in Disability or Individual Support.
• Experience in supporting people with mental health.
• Clear and effective communication skills.
• Ability to travel locally with a current driver’s licence.
• Flexibility to work over a 7‑day roster.
• Strong knowledge of safety within a community setting.

Responsibilities

• Support clients in participating in age-appropriate activities and tasks, including employment, in-home support, and community access.
• Support clients in accessing activities and outings in the community.
• Provide direct care assistance to each client in accordance with their service plan and as directed.
• Work in accordance with the medication administration policy, WHS procedures and client rights, including privacy and confidentiality.
• Monitor the safety and well-being of the clients and report any concerns to the Manager.
• Ensure completion of appropriate documentation and record relevant information in client notes and communication books as required.
• Participate in the support planning process for individual clients and monitor outcomes.
• Work with clients, their families/carers, relevant case managers, and other professionals to support the clients' individual goals.
• Assume the role of key worker for designated clients, including the preparation of a monthly report on client progress.

Skills

Communication

Empathy

Attention to detail

Resilience

Flexibility

Integrity

Education

Certificate III in Disability or Individual Support

Job description

The Disability Support Worker is responsible for implementing support services aimed at maximising the living, social and recreational skills of people with psychosocial disabilities. Community inclusion, independence, decision-making, and personal choice should be promoted through these supports, with a focus on individual needs.

Key responsibilities

• Support clients in participating in age-appropriate activities and tasks, including employment, in-home support, and community access.
• Support clients in accessing activities and outings in the community.
• Provide direct care assistance to each client in accordance with their service plan and as directed.
• Work in accordance with the medication administration policy, work health and safety procedures and client rights, including privacy and confidentiality.
• Monitor the safety and well-being of the clients and report any concerns to the Manager.
• Ensure completion of appropriate documentation and record relevant information in client notes and communication books as required.
• Participate in the support planning process for individual clients and monitor outcomes.
• Work with clients, their families/carers, relevant case managers, and other professionals to support the clients' individual goals.
• Assume the role of key worker for designated clients, including the preparation of a monthly report on client progress.

About you

• Minimum Certificate III in Disability or Individual Support.
• Experience in supporting people with mental health.
• Experience in manual handling (desirable).
• Clear and effective communication skills and the ability to establish a professional relationship with participant and their families and maintain personal boundaries.
• Attention to detail and accuracy in record management.
• Flexibility to work over a 7-day roster.
• Strong knowledge of safety within a community setting.
• Demonstrated qualities of resilience, empathy, integrity and compassion.
• Current Driver's Licence and the ability to travel locally.