Executive VP, Sales & Service — Australia West

Metso Australia Pty Ltd; Western Australia; Hybrid; AUD 260,000 - 460,000; Full time

Benefits offered by this job

Hybrid working

Parental leave

Additional annual leave

Job summary

Metso Australia Pty Ltd in Australia West seeks a commercially minded, people-focused Vice President of Sales & Service to lead the Australia West Sales & Service organisation from Perth. You will own customer strategy, market coverage and integrated sales and service growth with a leadership team across Site Account Management, Inside Sales and Customer Service.

This senior regional role requires enterprise thinking, matrix leadership, and a strong emphasis on safety leadership, roadmap

Qualifications

• Significant experience in sales, service or engineering roles, ideally including senior leadership of regional or multi-team functions.
• Tertiary qualification in Engineering, Business, Sales or a related discipline, or equivalent practical experience.
• Experience in mining, aggregates or industrial service environments, with understanding of both aftermarket services and capital or product sales.
• Strong pipeline and funnel management discipline, including forecasting, conversion and pipeline quality.
• Commercial capability across pricing, contracts, negotiation and margin optimisation.

Responsibilities

• Lead Australia West as an integrated commercial business, setting customer strategy and market coverage to deliver profitable sales and service growth.
• Own end-to-end commercial performance, including revenue, margin and order intake, across transactional sales, solutions, contracts, capital offerings and lifecycle service opportunities.
• Define target customers, installed-base opportunities and growth segments, and align coverage models and resources to capture them.
• Drive pipeline quality through disciplined funnel management, structured account planning and proactive pursuit of priority opportunities.
• Lead Site Account Management and Inside Sales to expand market coverage, improve conversion and strengthen customer intimacy.
• Oversee customer service and quotation processes to deliver timely, accurate and high-quality responses.
• Use data and commercial insights to improve forecast reliability, pricing discipline, margin, win rates, customer retention and share of wallet.
• Partner closely with Service Operations, product and solution teams, Business Lines and commercial functions so customer demand is converted into integrated solutions and safe, profitable delivery.
• Translate Market Area and global direction into clear Australia West action plans, priorities and operating rhythms.
• Strengthen governance and adoption of global processes, sales models, ERP and CRM systems.
• Model visible safety leadership, build trusted senior customer relationships and continuously improve the customer experience.
• Build leadership depth and capability across your team, creating an accountable, inclusive and high-performing culture, and contribute to Asia Pacific-wide decisions as a member of the leadership team.

Skills

Senior leadership

Strategic thinking

Forecasting

Pricing strategy

Relationship building

Cross-functional leadership

Education

Bachelor's degree in Engineering, Business, Sales or related discipline

Tools

CRM systems

ERP systems

Microsoft Excel

Job description

Metso Australia Pty Ltd in Australia West seeks a commercially minded, people-focused Vice President of Sales & Service to lead the Australia West Sales & Service organisation from Perth. You will own customer strategy, market coverage and integrated sales and service growth with a leadership team across Site Account Management, Inside Sales and Customer Service.

This senior regional role requires enterprise thinking, matrix leadership, and a strong emphasis on safety leadership, roadmap