Executive PA & Studio Operations Lead

JN EVENTS; City of Parramatta; On-site; AUD 55,000 - 65,000; Full time

Job summary

JN EVENTS is seeking a hands-on admin/operations professional to manage day-to-day operations at a busy beauty studio in Parramatta. You will be the trusted right-hand person to the business owner, ensuring exceptional client experiences and smooth studio operations.

In this varied role, you will handle reception, bridal bookings, supplier liaison and daily admin, while maintaining organisation, strong client service and proactive problem-solving.

Qualifications

• Highly organised with excellent attention to detail.
• Warm, confident and professional with clients.
• Proactive and comfortable working independently.
• Confident managing multiple priorities and schedules.
• Reliable, discreet and trustworthy.
• Solutions-focused with initiative.
• Commercially minded with an understanding of client retention and converting enquiries into bookings.
• Experience in PA, administration, reception or customer service preferred.

Responsibilities

• Manage reception, phone calls, emails and client enquiries.
• Welcome clients and oversee the front-of-house experience.
• Manage bridal enquiries, quotations, bookings and follow-ups.
• Coordinate calendars, appointments, team hours and availability.
• Assist with team communication, meetings and operational follow-ups.
• Maintain studio supplies, stock and general presentation.
• Liaise with suppliers, cleaners and service providers.
• Follow up enquiries and existing clients to encourage bookings and retention.
• Assist with promotions, events and client outreach.
• Provide day-to-day PA and administrative support to the business owner.

Skills

Organised

Client service

Proactive

Calendar management

Multi-tasking

Discretion

Communication

Tools

Booking systems

Job description

JN EVENTS is seeking a hands-on admin/operations professional to manage day-to-day operations at a busy beauty studio in Parramatta. You will be the trusted right-hand person to the business owner, ensuring exceptional client experiences and smooth studio operations.

In this varied role, you will handle reception, bridal bookings, supplier liaison and daily admin, while maintaining organisation, strong client service and proactive problem-solving.