Executive, CRM & State Government Solutions

ServiceNow

Brisbane

On-site

AUD 150,000 - 190,000

Full time

2 days ago

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Job summary

ServiceNow is seeking a CRM Account Executive – State Government to drive CRM & Industry Solutions in the Brisbane area. You will own territory strategy, lead executive discussions, and partner with Solution Consulting to demonstrate our CRM offerings.

You’ll manage opportunities from qualification to close and grow existing accounts while supporting regional partners. You will bring 12+ years of enterprise sales experience, a track record with public sector customers, and strong knowledge of

Qualifications

12+ years in sales with a track record of winning enterprise-class customer experience or other business solutions
Experience selling to public sector customers
Advanced knowledge of sales force automation, customer service management, ERP, or similar technologies
Experience managing short and long complex sales cycles
Strong understanding of business sales processes
Bachelor’s degree in business, marketing, or related discipline, or equivalent experience

Responsibilities

Develop a sales strategy for your territory including a target prospect list and regional sales plan
Arrange and lead initial executive and CxO discussions and positioning meetings with Solution Consulting to demonstrate CRM solutions
Manage the sales process through to opportunity close
Manage ongoing accounts to ensure customer satisfaction and identify additional revenue opportunities
Support regional ServiceNow partner channels to deliver an effective customer experience
Use internal tools to manage leads, forecasts, territory plans, and goals
Research prospects and accounts using CRM data, social media, search engines, and AI tools
Occasional travel for training or meetings may be required