Events Services Assistant: Elevate Guest Experiences

The Star Entertainment Group; Brisbane; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Complimentary buffet meal on every shi

Uniform laundered daily

Discounted parking

Up to 30% discount across restaurants

Career development & training

Lifestyle discounts

Diversity and inclusion values

Job summary

The Star Brisbane is seeking an organised, proactive and service-focused Events Services Assistant to join our Food & Beverage and Events team. You’ll provide administrative and coordination support behind conventions, banquets, corporate meetings and incentive groups, acting as the direct contact for guests arriving for events.

You will work closely with the Events team, chefs, suppliers and clients to ensure every event runs smoothly and is remembered for the right reasons, reporting to

Qualifications

• Relevant experience in administration and office practices.
• Experience providing high-level administrative support.
• Experience in hospitality or events is desirable.

Responsibilities

• Provide administrative support to the Events Services team (calls, emails, changes, files, reporting).
• Be the direct contact for guests and clients at events.
• Distribute daily event orders with Planning team updates.
• Process purchase requisitions, orders and invoices in Oracle.
• Coordinate event bookings, tickets, floor plans and guest needs.
• Prepare event collateral (menus, signage, welcome/gift packs) and upload signage to screens.
• Handle courier pickups/deliveries and assist contractors with office needs.
• Prepare confidential documents, ad hoc and monthly reports, and meeting minutes.
• Track Events department financials and month-end reporting.
• Support the Events leadership with floor operations, rostering and temp staffing.
• Maintain SOPs and training materials.

Skills

Administrative support

Event coordination

Guest liaison

Microsoft Office

Attention to detail

Tools

Oracle

Job description

The Star Brisbane is seeking an organised, proactive and service-focused Events Services Assistant to join our Food & Beverage and Events team. You’ll provide administrative and coordination support behind conventions, banquets, corporate meetings and incentive groups, acting as the direct contact for guests arriving for events.

You will work closely with the Events team, chefs, suppliers and clients to ensure every event runs smoothly and is remembered for the right reasons, reporting to