Entry-Level Service Advisor: Launch Your Automotive Career

Le Mans Toyota (Deer Park & Tottenham); Melbourne; Sur place; AUD 40 000 - 55 000; Plein temps

Avantages offerts par ce poste

Employee discount on parts andservicng

Training and development

Work-life balance

Résumé du poste

Le Mans Toyota in Melbourne is inviting applications for an entry-level Service Advisor. You will be the vital link between customers and our skilled technicians, helping customers understand repair and service options and ensuring a positive dealership experience.

No experience required, but a passion for providing exceptional service and strong communication is valued. Full training and a supportive team await.

Qualifications

• Strong customer service skills and the ability to build rapport with customers.
• Excellent communication and interpersonal skills.
• Strong problem-solving and multitasking abilities.
• A positive, can-do attitude and a passion for providing exceptional service.

Responsabilités

• Answering phones and dealing with customer queries
• Updating customers on the progress of their repairs / servicing
• Up-selling customer repair and service requirements
• Inspecting customer vehicles prior to check-in
• Following up with customers once work has been complete

Connaissances

Customer service

Communication

Multitasking

Problem solving

Description du poste

Le Mans Toyota in Melbourne is inviting applications for an entry-level Service Advisor. You will be the vital link between customers and our skilled technicians, helping customers understand repair and service options and ensuring a positive dealership experience.

No experience required, but a passion for providing exceptional service and strong communication is valued. Full training and a supportive team await.