Entry-Level Service Advisor: Automotive Training & Growth

Le Mans Toyota; Melbourne; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Employee discount on parts and Servicn

Ongoing training and development

Work-life balance

Job summary

Le Mans Toyota in Melbourne is seeking an entry level Service Advisor to act as the crucial link between customers and our technicians, guiding service, parts and accessories. You will learn the ropes to become a successful Service Advisor providing professional advice to customers and ensuring a seamless experience for all who visit our dealership.

Join our friendly team and develop your customer service and communication skills while contributing to a positive work environment and ongoing

Qualifications

• Strong customer service skills and the ability to build rapport with customers.
• Excellent communication and interpersonal skills.
• Strong problem-solving and multitasking abilities.
• A positive, can-do attitude and a passion for providing exceptional service.

Responsibilities

• Answering phones and dealing with customer queries
• Updating customers on the progress of their repairs / servicing
• Up-selling customer repair and service requirements
• Inspecting customer vehicles prior to check-in
• Following up with customers once work has been complete

Skills

Customer service

Communication

Problem solving

Positive attitude

Job description

Le Mans Toyota in Melbourne is seeking an entry level Service Advisor to act as the crucial link between customers and our technicians, guiding service, parts and accessories. You will learn the ropes to become a successful Service Advisor providing professional advice to customers and ensuring a seamless experience for all who visit our dealership.

Join our friendly team and develop your customer service and communication skills while contributing to a positive work environment and ongoing