Junior Service Advisor — Auto Care & Customer Experience

Peter Kittle Motor Company; Melbourne; In loco; AUD 45.000 - 65.000; Tempo pieno

Vantaggi offerti da questo lavoro

Ongoing training and development

Employee discount on parts and service

Friendly collaborative team

Work-life balance focus

Descrizione del lavoro

Le Mans Toyota is hiring an entry level Service Advisor to join our team in Melbourne. You will act as the crucial link between customers and technicians, offering professional advice on services, parts and accessories to ensure a seamless and positive dealership experience.

You will learn the ropes to build a career in the automotive industry, with ongoing training, development opportunities and a range of benefits designed to support work-life balance.

Competenze

• Strong customer service skills and ability to build rapport with customers.
• Excellent communication and interpersonal skills.
• Strong problem-solving and multitasking abilities.
• Positive, can-do attitude with a passion for providing exceptional service.

Mansioni

• Answering phones and dealing with customer queries.
• Updating customers on the progress of their repairs / servicing.
• Up-selling customer repair and service requirements.
• Inspecting customer vehicles prior to check-in.
• Following up with customers once work has been complete.

Conoscenze

Customer service

Communication

Problem solving

Positive attitude

Descrizione del lavoro

Le Mans Toyota is hiring an entry level Service Advisor to join our team in Melbourne. You will act as the crucial link between customers and technicians, offering professional advice on services, parts and accessories to ensure a seamless and positive dealership experience.

You will learn the ropes to build a career in the automotive industry, with ongoing training, development opportunities and a range of benefits designed to support work-life balance.