Entry-Level Administrative Assistant – Growth & Training

Shane's Trees; Sydney; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Dedicated training to grow your skills

40 hours per week

8am or 8:30am start time

Overtime sometimes available

Dynamic administration support team

On-the-job skill learning

Career stepping stone in business adm.

Job summary

Shane's Trees in Sydney's Sutherland Shire seeks a friendly administrator to join the first impressions team. You will answer phones, explain our quoting process, enter client details into the CRM, and coordinate bookings, providing outstanding customer service from first contact through to job completion.

With 40 hours per week, 8:00 or 8:30 start times, and dedicated training, this role offers a stepping stone into a business administration career.

Qualifications

• 2 years customer service or hospitality experience
• Telephone use and texting etiquette
• A positive ‘can-do’ attitude
• Great organisational skills
• Attention to detail and accuracy with information gathering
• Strong written, verbal and numeracy skills
• Ability to work at a fast pace and focus on tasks to completion
• Capable of working unsupervised when needed
• High drive and motivation
• Demonstrate proficiency in Microsoft Office (Outlook, Word and Excel)
• Living local to the Sutherland Shire is highly regarded

Responsibilities

• Answering telephones and lead enquiries
• Explaining our quoting process to clients
• Offering quote times to clients
• Entering data and client information into CRM
• Responding to client emails
• Regular contact with clients to follow up and confirm bookings
• General Administration duties
• Data entry utilising databases/ CRM

Skills

Customer service

Administration

Microsoft Office

CRM software

Tools

CRM software

Microsoft Office

Job description

Shane's Trees in Sydney's Sutherland Shire seeks a friendly administrator to join the first impressions team. You will answer phones, explain our quoting process, enter client details into the CRM, and coordinate bookings, providing outstanding customer service from first contact through to job completion.

With 40 hours per week, 8:00 or 8:30 start times, and dedicated training, this role offers a stepping stone into a business administration career.