Enterprise Service Cloud Account Executive - AI-Powered

Salesforce, Inc.; Sydney; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Onboarding bootcamp

Mentorship

Ohana culture

Job summary

Salesforce is seeking a Service Cloud Account Executive to partner with enterprise customers and prospects in Australia, selling AI-powered service solutions including Agentforce and carrying quota for Service Cloud within a named account set.

You will run full sales cycles from discovery to close, expand within existing accounts, and hunt for new logos, leveraging cross-functional teams and CRM expertise to drive outcomes for customers.

Qualifications

• 5+ years of experience selling technology solutions.
• Strong consultative selling skills — discovery, solution framing, negotiation, and close.
• Experience with SaaS and software sales.
• Familiarity with CRM platforms; Salesforce experience a bonus.

Responsibilities

• Build and execute a Service Cloud sales strategy across enterprise territory.
• Act as a trusted advisor to customers, understanding their service and CX challenges.
• Drive revenue growth by expanding within existing accounts and acquiring new logos.
• Evangelize AI-powered service solutions that transform customer support.
• Run full sales cycles: prospecting, discovery, solution design, negotiation, and close.

Skills

Technology sales

Quota attainment

Consultative selling

SaaS sales

CRM experience

Cross-functional collaboration

Salesforce experience (bonus)

Enterprise deals

Tools

Salesforce CRM

CRM software

Job description

Salesforce is seeking a Service Cloud Account Executive to partner with enterprise customers and prospects in Australia, selling AI-powered service solutions including Agentforce and carrying quota for Service Cloud within a named account set.

You will run full sales cycles from discovery to close, expand within existing accounts, and hunt for new logos, leveraging cross-functional teams and CRM expertise to drive outcomes for customers.