Enterprise SaaS AE – CX ROI & Growth Lead

Qualtrics; Sydney; Sur place; AUD 105 000 - 120 000; Plein temps

Avantages offerts par ce poste

Hybrid work 3 days in office

Generous parental leave

Flexible leave

Work-from-anywhere policy

Résumé du poste

Resonate CX is an Australian B2B SaaS company delivering customer experience software to enterprise clients globally. We’re growing fast and building the team to match.

We seek an Account Executive in Sydney to own the full sales cycle—from outbound prospecting through closing—and to deliver compelling ROI for customers. You’ll engage multiple stakeholders, apply MEDDIC, and drive pipeline growth with strong storytelling and strategic outreach.

Qualifications

• 2–4 years of B2B SaaS sales experience, ideally in Customer Experience or an adjacent category.
• Demonstrated track record of meeting or exceeding quota in a new-business or hunter-style role, managing 1–3 and 3–6 month sales cycles.
• Proactive about building pipeline with solid outbound prospecting skills (cold calling, email, social selling).
• Structured, outcome-focused discovery conversations that deliver insight and value.
• Ability to communicate economic impact and ROI of a solution.
• Familiarity with MEDDIC (or MEDDPICC) framework, or eagerness to develop it.
• Experience selling into SMB or Mid-Market with multi-stakeholder SaaS deals and solid win rates.
• Strong communication and storytelling skills with credibility with customers and internal stakeholders.

Responsabilités

• Own the full sales cycle: outbound prospecting → discovery → demo → value prop building → negotiating → closing
• Generate a quality, diversified sales pipeline through strategic outbound efforts and creative prospecting
• Lead structured discovery conversations that uncover customer pain, quantify impact, and align to business outcomes
• Learn and apply the MEDDIC framework to qualify and advance sales opportunities
• Build tailored value propositions and business cases tied to measurable ROI and customer outcomes
• Deliver product demonstrations that connect capabilities to real customer challenges
• Engage and negotiate with multiple stakeholders across buying committees, protecting pricing integrity
• Maintain accurate pipeline forecasting and strong deal hygiene in CRM
• Partner cross‑functionally with marketing, product, and customer success to drive deal success

Connaissances

B2B SaaS sales

Quota attainment

Outbound prospecting

Discovery conversations

ROI communication

MEDDIC framework

Multi-stakeholder deals

Communication & storytelling

Description du poste

Resonate CX is an Australian B2B SaaS company delivering customer experience software to enterprise clients globally. We’re growing fast and building the team to match.

We seek an Account Executive in Sydney to own the full sales cycle—from outbound prospecting through closing—and to deliver compelling ROI for customers. You’ll engage multiple stakeholders, apply MEDDIC, and drive pipeline growth with strong storytelling and strategic outreach.