Enrollment Growth Specialist

Little Zak's Academy; Ryde; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary package +commission

Up to 50% childcare discount

Wellbeing day

Wellness allowance

$1,000 referral bonus

EAP (Sonder)

Job summary

Little Zak's Academy in Ryde is seeking a driven Enrolments Specialist to join the Support Office on a full-time, office-based basis. The role focuses on converting enquiries into enrolments, building strong relationships with families, and contributing to centre occupancy growth.

You will manage high volumes of enquiries by phone and email, follow up to convert leads, and collaborate with centres to achieve KPIs in a supportive team environment. Salary includes commission and benefits.

Qualifications

• Experience in sales, customer service, or enrolments-focused roles.
• Confident communicator who can build trust quickly.
• Ability to manage multiple enquiries and meet KPIs.

Responsibilities

• Manage a high volume of enquiries via phone and email.
• Build rapport with families and understand their needs.
• Follow up consistently to convert leads into enrolments.
• Handle objections confidently, including fees and availability.
• Manage your pipeline and keep accurate records in the CRM.
• Work closely with centres to support occupancy growth.
• Full-time hours - 9:00am - 5:30pm.

Skills

Sales experience

Enrolments

CRM management

Communication

Job description

Little Zak's Academy in Ryde is seeking a driven Enrolments Specialist to join the Support Office on a full-time, office-based basis. The role focuses on converting enquiries into enrolments, building strong relationships with families, and contributing to centre occupancy growth.

You will manage high volumes of enquiries by phone and email, follow up to convert leads, and collaborate with centres to achieve KPIs in a supportive team environment. Salary includes commission and benefits.