Energy Metering Account Manager – Growth & Data Services

Source

Sydney

Presencial

AUD 90.000 - 130.000

Jornada completa

Hace 3 días
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Descripción de la vacante

PLUS ES in Australia is seeking an experienced account manager to grow and sustain key customer relationships in the metering and data services space. Reporting to a Key Account Manager, you will manage an allocated portfolio, drive agreed actions and progress opportunities within the account strategy.

You will coordinate across Operations, Data, Commercial and Deployment teams, resolve routine issues and escalate complex matters.

Formación

  • Experience in account management, business development, customer service, sales support or service delivery.
  • Experience growing relationships across energy customer segments such as energy retailers, commercial and industrial customers.
  • Proficiency with Microsoft Office and CRM/reporting systems; Power BI, Salesforce, SAP/Storm or MBS/IEE desirable.

Responsabilidades

  • Identify and qualify opportunities to increase sales of electricity meters, meter value added and data services, and emerging CER assets such as batteries and solar.
  • Manage customer contact, account actions and governance against agreed plans and targets.
  • Use customer and industry insights to support business development activities and emerging product opportunities.
  • Coordinate proposals, tenders and contract inputs with account leadership and Commercial.
  • Track opportunity, sales and contractual KPIs, communicate performance to customers and coordinate timely customer issue resolution.
  • Translate customer feedback into practical improvements and follow actions through to completion.

Conocimientos

Account management
Business development
Customer service
Sales support
Service delivery

Herramientas

Power BI
Salesforce
SAP/Storm
MBS/IEE

Descripción del empleo

PLUS ES in Australia is seeking an experienced account manager to grow and sustain key customer relationships in the metering and data services space. Reporting to a Key Account Manager, you will manage an allocated portfolio, drive agreed actions and progress opportunities within the account strategy.

You will coordinate across Operations, Data, Commercial and Deployment teams, resolve routine issues and escalate complex matters.

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