Key Account & Sales Manager

Source; Melbourne; On-site; AUD 160,000 - 190,000; Full time

Job summary

PLUS ES is a leading metering and data services provider delivering smarter infrastructure solutions across Australia. The role reports to the EGM of Strategy & Business Development and focuses on owning allocated strategic customer accounts, growth targets, and day-to-day governance.

You will drive business development by translating customer priorities into sustainable opportunities, coordinating Commercial, Operations, Data and Assurance to deliver commitments across metering, data and

Qualifications

• Proven business development or key account management experience in the National Electricity Market.
• Experience delivering growth, tenders, contracts and governance for strategic accounts.

Responsibilities

• Build strategic customer relationships and deliver annual account plans.
• Develop opportunities for meter deployment, data and control services and emerging energy products.
• Identify and assess new opportunities for growth, including meter deployment volumes and data services.
• Lead commercial discussions, tenders and contract coordination within delegated authority.
• Manage account governance, KPI reporting, communications and escalations.
• Drive continuous improvement of key account and operational processes for customers.
• Coordinate delivery commitments and translate feedback into service improvements.
• Work with cross-functional teams to deliver commitments across metering, data and emerging products.

Skills

Commercial judgement

Negotiation

Analysis

Executive communication

Education

Relevant tertiary qualifications

Tools

Power BI

Salesforce

SAP/Storm

MBS/IEE (metering systems)

Job description

PLUS ES is a leading provider of metering and data services, operating at the intersection of technology, service, and sustainability to support the energy and resource transition across Australia. The organisation delivers smarter infrastructure solutions to retailers, networks, and consumers, underpinned by reliable data, accurate measurement, and actionable insights that enable a sustainable energy future depends on.

PLUS ES’s mission is to deliver smarter infrastructure and data to enable a sustainable tomorrow, and its vision is to keep innovating today for tomorrow’s energy challenges. Its values are Safety, Team, Customer, Innovation and Accountability.

About the Role

Turn strong strategic relationships into sustainable growth. Reporting to the EGM of Strategy & Business Development, you will own allocated key customer accounts, annual account plans, growth targets, governance and day-to-day escalations.

The role drives business development through a deep understanding of customer priorities, translating relationships and insight into sustainable growth opportunities.

It acts as the senior day-to-day relationship owner for allocated strategic customers and coordinates PLUS ES functions to deliver agreed commercial, operational and customer outcomes.

You will work with Commercial, Operations, Data and Assurance to deliver executable commitments across metering, data and emerging products.

Key Responsibilities

Build strategic customer relationships and deliver account plans against annual objectives.

Develop opportunities for meter deployment, data and control services and emerging energy products.

Identify and assess new opportunities for business growth, including increasing meter deployment volumes, selling value added data services and maximising income from installed meter assets.

Help take PLUS ES beyond the meter and into CER, building the data and control services that let homes and businesses connect, manage and monetise their solar, batteries and EVs.

Lead commercial discussions, tenders and contract coordination within delegated authority.

Manage account governance, KPI reporting, communications and escalations.

Drive continuous improvement of key account and operational processes to ensure best practice and deliver benefits to customers.

Coordinate delivery commitments and turn customer feedback into measurable service improvements.

About You

You bring proven business development or key account management experience in the National Electricity Market, preferably in contestable or smart metering. You have delivered growth and managed strategic accounts, tenders, contracts, governance and competing priorities.

You understand smart-metering regulations and market drivers and can translate emerging energy technologies into customer opportunities.

Experience across the broader energy and electrification ecosystem, such as Consumer Energy Resources (CER), solar, batteries, EVs, heat pumps, energy management, data/analytics or other smart energy technologies, will be highly regarded.

Strong commercial judgement, negotiation, analysis and executive communication are essential, alongside advanced use of Office, Power BI, Salesforce, SAP/Storm and MBS/IEE or equivalent metering account systems. Relevant tertiary qualifications, established industry relationships and experience growing data/control products are desirable.

Why Apply?

The grid is being rebuilt in real time, and metering sits at the centre of it. At PLUS ES you’ll own the customer relationship in a business that touches millions of data points a day, from smart meters to the services being built on top of them. The problems are real, the pace is fast, and what you do shows up straight away in customer outcomes and in growth.

Combine customer relationship ownership with exposure to metering, data services and emerging energy solutions. You will see how your coordination and customer insight translate into stronger service, practical improvements and growth.

Please note: The successful candidate will be required to satisfactorily complete a criminal history check as part of the pre-employment screening process.

This organisation is an equal opportunity employer and welcomes applications from all backgrounds.