Energy Customer Support Specialist – Mon–Fri, Growth Path

BLU by Adcorp; Brisbane; Sur place; AUD 44 000 - 63 000; Plein temps

Résumé du poste

BLU by Adcorp is seeking a Customer Service Officer for our client, a leading national energy supplier, based in Lytton, Brisbane. You will handle customer enquiries by phone and email, process orders and support daily administration.

We are looking for a reliable, detail-oriented professional with strong communication skills and the ability to manage competing priorities in a busy environment. Full-time hours, Monday to Friday, with start times between 7:30am and 8:30am.

Qualifications

• Previous experience in customer service, administration or phone-based support.
• Strong verbal and written communication skills.
• Confident computer skills and ability to learn new systems.
• High attention to detail and accurate data entry.
• Ability to manage competing priorities in a busy environment.
• Willingness to complete pre-employment checks.

Responsabilités

• Respond to customer enquiries via phone and email.
• Process customer orders, bookings and service requests.
• Assist with account enquiries and provide product information.
• Resolve customer concerns and escalate where required.
• Maintain accurate customer records and update systems.
• Coordinate requests with internal teams.
• Perform data entry and general admin duties.

Connaissances

Customer service

Administration

Phone support

Communication skills

Data entry

Attention to detail

Prioritization

Team player

Outils

MS Office

CRM software

Description du poste

BLU by Adcorp is seeking a Customer Service Officer for our client, a leading national energy supplier, based in Lytton, Brisbane. You will handle customer enquiries by phone and email, process orders and support daily administration.

We are looking for a reliable, detail-oriented professional with strong communication skills and the ability to manage competing priorities in a busy environment. Full-time hours, Monday to Friday, with start times between 7:30am and 8:30am.