Customer Support Admin - Weekly Pay, Growth Path (QLD)

AustChrome; Brisbane; On-site; AUD 30,000 - 41,000; Full time

Benefits offered by this job

Competitive remuneration and benefits

Excellent working conditions

Monday to Friday Plus Weekly Pay

Casual Temp to Perm

Job summary

Haynes People is seeking a Customer Support Representative based in Eagle Farm, QLD. This role will be the first point of contact for customers, handling inquiries via phone, email, and online channels, while processing orders and providing timely updates on orders and backorders.

You will join a professional team with a supportive environment, offering weekly pay and opportunities for ongoing employment for the right candidate.

Qualifications

• Strong verbal and written communication skills.
• Excellent attention to detail and organizational abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and/or other order management systems.
• Ability to multitask and prioritize in a fast-paced environment.
• Customer-focused with a problem-solving mindset.

Responsibilities

• Handle inbound customer inquiries via phone, email, and chat.
• Communicate proactively with customers to ensure satisfaction and resolve issues.
• Process and manage customer orders efficiently, including online transactions.
• Expedite backorders and provide customers with timely daily status updates.
• Support general administrative tasks as needed.

Skills

Verbal communication

Written communication

Attention to detail

Organizational skills

Multitasking

Customer focus

Problem solving

Tools

Microsoft Office Suite

Job description

Haynes People is seeking a Customer Support Representative based in Eagle Farm, QLD. This role will be the first point of contact for customers, handling inquiries via phone, email, and online channels, while processing orders and providing timely updates on orders and backorders.

You will join a professional team with a supportive environment, offering weekly pay and opportunities for ongoing employment for the right candidate.