Education Office Operations Lead – Parramatta

BeQualified; Parramatta; On-site; AUD 80,000 - 85,000; Full time

Job summary

BeQualified is seeking an experienced Office Manager to run the Parramatta office, supporting trainers and students. You will oversee administration, records, payroll, and vendor relationships while collaborating with the Director/CEO and teaching team.

Ideal candidates will have a Bachelor in Business or 3+ years in an education-based admin role, with strong Excel, Moodle, and RTO Manager skills. This role is full-time, on-site in Parramatta.

Qualifications

• Bachelor degree in Business or related field, or equivalent experience.
• Minimum 3 years in an education-based office management or senior administration role.
• Experience supervising staff and managing administrative systems.
• Bookkeeping/payroll knowledge (Xero preferred).
• Proficient with MS Office and student/records software (RTO Manager, Moodle).
• Strong communication and organizational skills.

Responsibilities

• Lead and run daily office operations, setting service standards and priorities for administration and student services.
• Supervise and coordinate administrative staff: rostering, training and support.
• Oversee student records and enrolment processing, ensuring accuracy and confidentiality.
• Maintain office accounts and records, including invoicing, reconciliation support, budget tracking, and liaising with accountant/payroll provider.
• Manage office premises, equipment, supplies and vendor relationships.
• Support recruitment, onboarding, performance reviews and staff training.
• Coordinate with trainers and assessors to resolve operational issues and keep classes and assessments on schedule.
• Ensure WHS compliance and relevant government regulations, including VET sector requirements.
• Identify and improve administrative processes, and prepare regular reports for management.

Skills

Staff supervision

Administration systems

Xero payroll

Microsoft Office

RTO Manager

Moodle

Student records

Communication

Education

Bachelor in Business/Management

Tools

Xero

RTO Manager

Moodle

Job description

BeQualified is seeking an experienced Office Manager to run the Parramatta office, supporting trainers and students. You will oversee administration, records, payroll, and vendor relationships while collaborating with the Director/CEO and teaching team.

Ideal candidates will have a Bachelor in Business or 3+ years in an education-based admin role, with strong Excel, Moodle, and RTO Manager skills. This role is full-time, on-site in Parramatta.