Office Manager

BeQualified; Parramatta; On-site; AUD 80,000 - 85,000; Full time

Job summary

BeQualified is seeking an experienced Office Manager to run the Parramatta office, supporting trainers and students. You will oversee administration, records, payroll, and vendor relationships while collaborating with the Director/CEO and teaching team.

Ideal candidates will have a Bachelor in Business or 3+ years in an education-based admin role, with strong Excel, Moodle, and RTO Manager skills. This role is full-time, on-site in Parramatta.

Qualifications

• Bachelor degree in Business or related field, or equivalent experience.
• Minimum 3 years in an education-based office management or senior administration role.
• Experience supervising staff and managing administrative systems.
• Bookkeeping/payroll knowledge (Xero preferred).
• Proficient with MS Office and student/records software (RTO Manager, Moodle).
• Strong communication and organizational skills.

Responsibilities

• Lead and run daily office operations, setting service standards and priorities for administration and student services.
• Supervise and coordinate administrative staff: rostering, training and support.
• Oversee student records and enrolment processing, ensuring accuracy and confidentiality.
• Maintain office accounts and records, including invoicing, reconciliation support, budget tracking, and liaising with accountant/payroll provider.
• Manage office premises, equipment, supplies and vendor relationships.
• Support recruitment, onboarding, performance reviews and staff training.
• Coordinate with trainers and assessors to resolve operational issues and keep classes and assessments on schedule.
• Ensure WHS compliance and relevant government regulations, including VET sector requirements.
• Identify and improve administrative processes, and prepare regular reports for management.

Skills

Staff supervision

Administration systems

Xero payroll

Microsoft Office

RTO Manager

Moodle

Student records

Communication

Education

Bachelor in Business/Management

Tools

Xero

RTO Manager

Moodle

Job description

Office Manager | BeQualified (Astar Training Institute Pty Ltd) | Parramatta, NSW | Full-time, Permanent

Salary: $80,000 – $85,000 per year plus superannuation

About the role

You will be responsible for the day-to-day running of our Parramatta office, including the administrative systems, records, and people that support our trainers and students. You will work closely with the Director/CEO and the training team.

Key responsibilities

Lead and run daily office operations, setting service standards and priorities for administration and student services

Supervise and coordinate administrative staff: allocating tasks, rostering, monitoring performance, and providing training and support

Oversee student records, enrolment processing, and documentation, ensuring accuracy and confidentiality

Maintain the office accounts and records, including invoicing, reconciliation support, budget tracking, and liaising with our accountant and payroll provider

Manage office premises, equipment, supplies and vendor relationships

Support recruitment, onboarding, performance reviews and staff training

Coordinate with trainers and assessors to resolve operational issues and keep classes and assessments on schedule

Ensure the office meets WHS requirements and relevant government regulations, policies and procedures, including VET sector compliance requirements

Identify and improve administrative processes, and prepare regular reports for management

About you

Bachelor in Business, Management or a related field, or at least 3 years’ experience in an education-based office management or senior administration role

Proven experience supervising staff and managing administrative systems

Working knowledge of bookkeeping and payroll processes (Xero preferred)

Strong skills in Microsoft Office and student or records management software, like RTO Manager & Moodle

Excellent written and verbal communication, organisation and problem-solving skills

Experience in an education, training or VET environment is highly regarded

About us

BeQualified is a Sydney-based vocational education and training provider delivering nationally recognised courses to students across NSW. We are growing quickly and need an experienced Office Manager to lead our administration and keep the college running smoothly.