Education Customer Service Specialist — Permanent, Flexible Hours

Publicroles; Parramatta; Hybrid; AUD 78,000 - 85,000; Full time

Job summary

Publicroles is seeking a Customer Service Officer for the New South Wales Department of Education, based in Parramatta, NSW. This permanent, full-time position offers stable, city-location work with standard public-sector hours and benefits.

The role focuses on frontline service delivery, case handling, and information support for students, parents, and schools. The successful candidate will demonstrate strong communication, problem-solving, and administrative skills, with a commitment to public

Job description

Publicroles is seeking a Customer Service Officer for the New South Wales Department of Education, based in Parramatta, NSW. This permanent, full-time position offers stable, city-location work with standard public-sector hours and benefits.

The role focuses on frontline service delivery, case handling, and information support for students, parents, and schools. The successful candidate will demonstrate strong communication, problem-solving, and administrative skills, with a commitment to public