Customer Service Officer

Publicroles; Parramatta; Hybrid; AUD 78,000 - 85,000; Full time

Job summary

Publicroles is seeking a Customer Service Officer for the New South Wales Department of Education, based in Parramatta, NSW. This permanent, full-time position offers stable, city-location work with standard public-sector hours and benefits.

The role focuses on frontline service delivery, case handling, and information support for students, parents, and schools. The successful candidate will demonstrate strong communication, problem-solving, and administrative skills, with a commitment to public

Job description

PermanentNew South WalesDepartment of Education## Customer Service OfficerLocations (2): * Parramatta NSW * AUSalary: $78,000–$84,799 pa**What could you take home?** Compare this role with another salary or contract offer, including tax, super and HELP. Compare this role’s take-home This job’s pay is prefilled. Add your other offer to compare.Job type: PermanentHours: Full timeArrangement: FlexibleCloses: 16 Nov 2026