Strategic Projects & Stakeholder Support Officer - Parramatta

Department of Education; Sydney; Hybrid; AUD 103,000 - 114,000; Full time

Benefits offered by this job

Flexible working arrangements

35 hour working week

Superannuation & annual leave loading

Job summary

NSW Department of Education in Parramatta offers an Ongoing Full‑Time role as Administrative & Customer Support Officer. The position supports Strategic School Improvement programs, including external validation and SPaRO, managing complex workflows and governance documentation.

The role requires excellent communication, strong project management, and organised time management, with a focus on timely, high-quality support to NSW public schools.

Qualifications

• Excellent communication and interpersonal skills to liaise effectively with a wide range of stakeholders.
• Strong project management skills to support and deliver projects.
• Effective organisation and time management skills, with the ability to keep priorities on track and meet deadlines.

Responsibilities

• The Administrative and Customer Support role is a vital project support role, ensuring the effective delivery and operation of Strategic School Improvement programs, including external validation and SPaRO.
• The role manages complex workflows, coordinates access requirements for external validation, and maintains SPaRO governance documentation.
• Supports the effective implementation of business unit initiatives and builds relationships with internal and external stakeholders to ensure timely delivery of essential support to schools.

Skills

Excellent communication

Project management

Organisation & time management

Job description

NSW Department of Education in Parramatta offers an Ongoing Full‑Time role as Administrative & Customer Support Officer. The position supports Strategic School Improvement programs, including external validation and SPaRO, managing complex workflows and governance documentation.

The role requires excellent communication, strong project management, and organised time management, with a focus on timely, high-quality support to NSW public schools.