Library Support Officer

NSW Department of Education; Parramatta; Presencial; AUD 78.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

35 hour working week

Annual leave loading

Flex leave entitlements

Mobility across the Department

Descripción de la vacante

NSW Department of Education in Parramatta invites applications for an ongoing full-time administrative role. The role delivers programs to improve educational standards and supports the Directorate with clerical and executive services.

Based in a busy office environment, you will manage records, prepare reports and liaise with internal and external stakeholders. You will handle priority workloads, coordinate meetings, and ensure confidentiality.

Formación

• Ability to manage competing priorities, meet deadlines and maintain accuracy and consistency.
• Strong communication and customer service skills to respond to a range of internal and external enquiries.
• Flexibility to work across Learning and Wellbeing, adapt to different work environments and use a range of technologies to achieve business outcomes.
• Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

Responsabilidades

• Complete business workflows, manage records, process data and maintain accurate registers in line with approved procedures.
• Provide executive, administrative and clerical support to the Directorate management team.
• Manage mail, prepare reports and meeting papers, maintain records and coordinate meeting arrangements.
• Respond to enquiries, provide accurate information and refer matters as required, while maintaining confidentiality and a customer-focused approach.
• Use business systems and technology to support efficient service delivery and develop an annual work plan with the supervisor.

Conocimientos

Strong communication

Customer service

Time management

Adaptability

Confidentiality

Descripción del empleo

Select how often (in days) to receive an alert:

Employment Fill Type: Permanent (Ongoing)

Location: Parramatta, NSW, AU, 2150

Description:

At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.

• Ongoing full-time employment
• Based in Rydalmere, requiring full time office attendance
• Salary ranges from $78,000 to $84,799 p.a. plus superannuation and annual leave loading

About the role

The role commissions, develops and delivers programs that improve educational standards,the quality of teaching and learning in NSW schools and provides support for children and students.

Key accountabilities

• Complete business workflows, manage records, process data and maintain accurate registers in line with approved procedures.
• Provide executive, administrative and clerical support to the Directorate management team.
• Manage mail, prepare reports and meeting papers, maintain records and coordinate meeting arrangements.
• Respond to enquiries, provide accurate information and refer matters as required, while maintaining confidentiality and a customer-focused approach.
• Use business systems and technology to support efficient service delivery and develop an annual work plan with the supervisor.

For further information please click here to view the role description

About you

• Ability to manage competing priorities, meet deadlines and maintain accuracy and consistency.
• Strong communication and customer service skills to respond to a range of internal and external enquiries.
• Flexibility to work across Learning and Wellbeing, adapt to different work environments and use a range of technologies to achieve business outcomes.
• Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

Essential requirements of the role

• Current and valid Working with Children Check Clearance for paid employment.
• Demonstrated understanding of and commitment to the value of public education.

Benefits

• 35 hour working week
• Competitive, salary sacrificing, employer’s contribution to superannuation and annual leave loading
• Flex leave entitlements, generous holidays & leave conditions
• Opportunities for advancement and mobility across the Department to support career growth

Note: The selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

This is a child-related role.As a condition of employment, you will be required to provide a valid Working with Children Check (WWCC) Clearance number (for paid employment). Visit the website for more information.

Candidates must have Australian work rights (citizens, permanent residents, New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens, while temporary roles welcome applicants with a visa.

Closing date 12 November 2026 at 11:59pm.

For role enquiries, please contact Kim Barber at [e-mail]

We welcome applications of all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team ([e-mail]) or visit NSW Department of Education Diversity and Inclusion.

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles over the next 18 months, including temporary term or ongoing roles.