E-Mail Marketing (Klaviyo) / Crm Account Manager

Jobgether; Newcastle; On-site; AUD 240,000 - 320,000; Full time

Job summary

HireRight is seeking a Director, GTM (Sales & Account Management) to define and execute the Australia sales and account strategy, leading teams responsible for new business and growth within enterprise accounts.

You will drive revenue growth, manage pipeline, forecast, and executive-level relationships, partnering with Marketing, Product, Customer Success, and Operations to align GTM execution with customer outcomes.

Qualifications

• 12+ years of B2B experience across enterprise sales, account management, or GTM leadership in Australia.
• Proven experience leading both new business and account growth functions.
• Strong track record of driving regional performance through team leadership.
• Experience managing complex enterprise environments with long sales cycles and multiple stakeholders.

Responsibilities

• Define and execute the Australia GTM strategy, spanning new business, account growth, and customer retention
• Lead, coach, and grow a high-performing team across Sales and Account Management
• Drive overall revenue performance, ensuring alignment across new business, retention, and expansion
• Establish clear operating rhythms across pipeline management, forecasting, and performance tracking
• Develop and implement segmentation, territory planning, and account coverage models
• Ensure disciplined execution of account planning and customer engagement strategies for key enterprise clients
• Build and maintain executive-level relationships with strategic customers and partners
• Partner cross-functionally with Marketing, Product, Customer Success, and Operations to align GTM execution and customer outcomes
• Oversee complex deal strategy, commercial negotiations, and major account reviews
• Identify market opportunities, competitive positioning, and growth levers specific to the Australian market
• Foster a performance-driven, collaborative, and customer-first culture

Skills

Strategic leadership

Enterprise sales

Team leadership

Stakeholder management

Negotiation

Job description

Overview

This role is a senior Go-To-Market leadership position responsible for defining and executing the overall sales and account management strategy in Australia. The Director, GTM (Sales & Account Management) will lead teams responsible for both new business acquisition and growth within existing enterprise accounts, ensuring revenue growth and strong customer partnerships.

This is not a quota-carrying role, but is accountable for overall regional performance, including pipeline health, revenue delivery, customer retention, and expansion. The role requires a strong balance of strategic leadership, operational accuracy, and customer-centric execution.

Responsibilities

• Define and execute the Australia GTM strategy, spanning new business, account growth, and customer retention
• Lead, coach, and grow a high-performing team across Sales and Account Management
• Drive overall revenue performance, ensuring alignment across new business, retention, and expansion
• Establish clear operating rhythms across pipeline management, forecasting, and performance tracking
• Develop and implement segmentation, territory planning, and account coverage models
• Ensure disciplined execution of account planning and customer engagement strategies for key enterprise clients
• Build and maintain executive-level relationships with strategic customers and partners
• Partner cross-functionally with Marketing, Product, Customer Success, and Operations to align GTM execution and customer outcomes
• Oversee complex deal strategy, commercial negotiations, and major account reviews
• Identify market opportunities, competitive positioning, and growth levers specific to the Australian market
• Foster a performance-driven, collaborative, and customer-first culture

Qualifications

• 12+ years of B2B experience across enterprise sales, account management, or GTM leadership roles in Australia
• Proven experience leading both new business and account growth functions
• Strong track record of driving regional performance through team leadership
• Experience managing complex enterprise environments with long sales cycles and multiple stakeholders
• Demonstrated success building and leading high-performing, commercial teams
• Background in technology or professional services strongly preferred

Knowledge & Skills

• Strong strategic and commercial acumen with the ability to integrate sales and account management into a unified GTM approach
• Deep understanding of enterprise buying behaviours and customer lifecycle management
• Excellent leadership, coaching, and organisational development capabilities
• Strong stakeholder management and executive communication skills
• Advanced deal strategy, negotiation, and commercial structuring expertise
• Proven ability to translate strategy into execution through clear operating models and metrics
• Highly adaptable, resourceful, and comfortable operating in complex, matrixed organisations
• Strong knowledge of the Australian enterprise market and competitive landscape

What do we offer

HireRight does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of HireRight and HireRight will not be obligated to pay a placement fee.