Dynamic Office & Admin Support - Customer Service & Sales

Big River Group; Melbourne; Presencial; AUD 55.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free onsite parking

Employee Assistance Program (EAP)

Career development opportunities

Descripción de la vacante

Big River Group in Campbellfield, Melbourne, is seeking an organised Office & Administration Support to join our team. The role blends daily office administration, internal sales support and customer service to help keep the branch running smoothly and ensure customers receive great service.

You will manage emails and calls, process sales orders, maintain records, assist with reports and data, and support the branch manager with routine information gathering.

Formación

• Organised, hands-on and customer-focused.
• Experience in a manufacturing, warehouse, distribution or trade environment is advantageous.

Responsabilidades

• Provide general office administration support and maintain filing Systems.
• Handle emails, phone calls, and general enquiries including customer sales.
• Process sales orders, follow-ups, stock enquiries, delivery arrangements and payment handling.
• Liaise with sales, customers, warehouse and dispatch teams.
• Prepare and distribute reports and assist with month-end tasks.
• Maintain pricing and supplier information in the ERP system.
• Support the branch manager with reporting and data gathering.
• Assist showroom displays and sales materials as required.

Conocimientos

Office administration

Customer service

Data entry

Communication

Educación

High school diploma or equivalent

Herramientas

ERP system

MS Office

Excel

Descripción del empleo

Big River Group in Campbellfield, Melbourne, is seeking an organised Office & Administration Support to join our team. The role blends daily office administration, internal sales support and customer service to help keep the branch running smoothly and ensure customers receive great service.

You will manage emails and calls, process sales orders, maintain records, assist with reports and data, and support the branch manager with routine information gathering.