Customer Service & Admin Coordinator

Big River Group Pty; Adelaide; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Free onsite parking

Growth opportunities

Professional development

Job summary

Big River Group is seeking a Customer Service Officer for our Edinburgh North branch near Adelaide. You will be the first point of contact for customers, delivering a friendly, professional experience and supporting daily office administration.

Key duties include filing, data entry, invoicing, quotes, and sales support, with the Office Manager guiding your activities. A proactive, detail-oriented, team-oriented attitude is essential.

Qualifications

• Experience in administration or customer service.
• Proficient with Microsoft Office.
• Strong reading, writing, and numeracy skills.
• Professional and courteous with a customer-first approach.
• Punctual, reliable and proactive.

Responsibilities

• File, Data entry and spreadsheet management to keep records accurate.
• Answer enquiries and provide general reception and sales support.
• Assist invoicing, prepare customer quotes and orders.
• Handle ad hoc duties as required and maintain organised workflows.

Skills

Customer service

Administration

Time management

Communication

Data entry

Tools

Microsoft Office

Job description

Big River Group is seeking a Customer Service Officer for our Edinburgh North branch near Adelaide. You will be the first point of contact for customers, delivering a friendly, professional experience and supporting daily office administration.

Key duties include filing, data entry, invoicing, quotes, and sales support, with the Office Manager guiding your activities. A proactive, detail-oriented, team-oriented attitude is essential.