Dynamic Office Admin & Franchise Support Specialist

Mondofix Inc.; Brisbane; On-site; AUD 60,000 - 70,000; Full time

Job summary

Mondofix Inc. Brisbane is seeking an Office Administrator to ensure an efficient and well-run office. You will manage day-to-day administration, phone reception, inventory, and support marketing and finance teams.

Key responsibilities include responding to enquiries, processing invoices and payments, maintaining files, allocating tasks, and liaising with franchisees and staff. Strong time management, customer service, and proactive problem solving are essential.

Qualifications

• Secondary school diploma or equivalent required.
• 1–3 years’ experience in an administrative role preferred.
• Proficient with Microsoft Office Suite and ability to learn new platforms quickly.
• Excellent organizational skills and attention to detail.
• Strong communication and customer service abilities.
• Ability to work independently and in a team environment.

Responsibilities

• Respond to incoming enquiries by phone and email in a professional manner.
• Provide administrative support to the business and franchisees nationally.
• Answer inquiries from customers and staff and act as first point of contact.
• Process product sales, inventory management and distribution with the Products team.
• Assist Marketing with materials and equipment requests from central stock.
• Support Finance with invoices, quotes and payments, and maintain files.

Skills

Excellent time management

Customer service

Self-management

Initiative and problem solving

Integrity and accountability

Strong communication

Education

Secondary School Diploma

Tools

Microsoft Office Suite

Online platforms and systems

Job description

Mondofix Inc. Brisbane is seeking an Office Administrator to ensure an efficient and well-run office. You will manage day-to-day administration, phone reception, inventory, and support marketing and finance teams.

Key responsibilities include responding to enquiries, processing invoices and payments, maintaining files, allocating tasks, and liaising with franchisees and staff. Strong time management, customer service, and proactive problem solving are essential.