Office Administrative Assistant

Fix Network; Brisbane; On-site; AUD 60,000 - 70,000; Full time

Job summary

Fix Network is seeking an Office Administrator in Brisbane, Australia to keep daily operations running smoothly across franchise offices. The role covers reception, admin, inventory, and support for marketing and finance teams.

You will manage inquiries, stock, invoices, and office logistics, while helping departments across the business to deliver efficient outcomes.

Qualifications

• Secondary School Diploma required.

Responsibilities

• Provide administrative support to the business, including numerous brand franchisees nationally.
• Answer inbound calls and email enquiries and requests from franchisees and staff.
• Act as first point of contact for customers that come through to the support office.
• Work with the Products team to process product sales internally and externally, including inventory management and distribution.
• Work with the Marketing team to support with materials, products, equipment as ordered by franchisees from the central stock.
• Support the Finance department where required with processing invoices, quotes and payments
• Keeping Files and records up to date
• Allocating jobs, seeking authorisations within insurance and fleet companies.
• Maintaining office organisation and general support duties.

Skills

Time management

Customer service

Prioritization

Initiative

Problem solving

Accountability

Education

Secondary School Diploma

Tools

Microsoft Office

Outlook

Excel

PowerPoint

Word

Job description

As the Office Administrator, you will be one of the most important people in the office and a key lynchpin in ensuring an effective and efficiently run business. This broad-aspect role provides a diverse and engaging experience with personal and professional development opportunities as the business grows.

You will be responsible for the day-to-day administration, phone reception, secretarial duties, inventory management as well as supporting marketing and managing facility requirements and maintenance, while having the opportunity to support departments such as Finance and Operations.

Key responsibilities include responding to incoming enquiries, managing work authorisations, stock inventory management, and distribution.

Duties Include:

• Provide Administrative support to the business, including numerous brand franchisees nationally.
• Answering all inbound calls and email enquiries and requests from franchisees and staff.
• Act as first point of contact for customers that come through to the support office.
• Work with the Products team to process product sales internally and externally, including inventory management and distribution.
• Work with the Marketing team to support with materials, products, equipment as ordered by franchisees from the central stock.
• Support the Finance department where required with processing invoices, quotes and payments
• Keeping Files and records up to date
• Allocating jobs, seeking authorisations within insurance and fleet companies.
• Maintaining office organisation and general support duties.

Competencies

• Excellent time management skills, phone manner and general communication skills
• Demonstrated ability to provide exceptional customer service
• Demonstrated ability to self-manage priorities in a dynamic work environment
• Strong work ethic and commitment to deliver outcomes efficiently
• Ability to take initiative and problem-solve
• Integrity and takes accountability for own actions

Skills and qualifications

• Secondary School Diploma required.
• 1-3 years’ experience in an administrative role preferred.
• Knowledge of office procedures and practices.
• Proficient with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Proficient in learning online platforms and systems.
• Resourceful and flexible.
• Proven organizational and time management skills.
• AUD60000- AUD70000 Per Year

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