Dynamic Admin & Receptionist with CRM Skills

Star Community Care; Geehi; On-site; AUD 50,000 - 60,000; Full time

Job summary

Star Community Care is seeking an Administration Assistant / Receptionist to be the first point of contact for enquiries and visitors. You will manage reception duties, handle calls and emails, and support the administration team with daily tasks.

Based in Geehi, NSW, this role involves maintaining CRM data, booking appointments, and contributing to a collaborative, client-focused office environment. You will work with a supportive team and have opportunities to grow in the disability and

Qualifications

• Proven ability to communicate clearly with clients and stakeholders.
• Strong customer service mindset and professional telephone manner.
• Ability to manage multiple tasks with accuracy and efficiency.
• Experience with Microsoft Office (Word/Outlook/Excel) and data entry.

Responsibilities

• Greet visitors and handle reception duties in a professional manner.
• Answer incoming phone calls and direct to appropriate person.
• Monitor and respond to emails; route enquiries to the correct department.
• Maintain CRM data and electronic records accurately.
• Book and manage appointments; support day-to-day office tasks.

Skills

Communication skills

Customer service

Phone and email handling

Attention to detail

Organisation and multitasking

Data-entry

CRM systems familiarity

MS Office (Word, Outlook, Excel)

Independent working

Tools

CRM software

Job description

Star Community Care is seeking an Administration Assistant / Receptionist to be the first point of contact for enquiries and visitors. You will manage reception duties, handle calls and emails, and support the administration team with daily tasks.

Based in Geehi, NSW, this role involves maintaining CRM data, booking appointments, and contributing to a collaborative, client-focused office environment. You will work with a supportive team and have opportunities to grow in the disability and