Part-Time Front Desk & Admin - Allied Health

Steps2Life; Kingswood; On-site; AUD 26,000 - 38,000; Part time

Job summary

Steps2Life is seeking an organised and personable Administration Assistant for a part-time role in Kingswood, NSW. You will be the welcoming face for clients and families, handling inquiries and coordinating appointments with clinicians.

The role requires strong admin skills, comfort with technology and CRM/practice management systems, and the ability to support the NDIS and allied health services.

Qualifications

• Experience in admin and client-facing roles.
• Experience in a client-facing environment.
• Excellent verbal and written communication skills.
• Strong attention to detail and organisation.
• Confidence using technology and practice management systems.

Responsibilities

• Welcoming clients, families and visitors to the clinic.
• Managing calls, emails and client enquiries.
• Coordinating appointments and clinician calendars.
• Supporting intake and onboarding of new clients.
• Assisting with booking processes and confirmations/cancellations.
• Maintaining accurate client information and records.
• Using CRM and practice management systems.
• Supporting clinicians with day-to-day admin tasks.
• Liaising with clients, families and coordinators.
• Handling NDIS-related administration when needed.

Skills

Customer service

Communication

Organisation

Tech-savvy

Tools

CRM

Practice management software

HubSpot

Splose

Dialpad

MS Office 365

Online booking/calendar systems

Job description

Steps2Life is seeking an organised and personable Administration Assistant for a part-time role in Kingswood, NSW. You will be the welcoming face for clients and families, handling inquiries and coordinating appointments with clinicians.

The role requires strong admin skills, comfort with technology and CRM/practice management systems, and the ability to support the NDIS and allied health services.