Dynamic Admin Officer - Child Safety Services

Families, Seniors, Disability Services and Child Safety; Rockhampton Regional; On-site; AUD 60,000 - 75,000; Full time

Job summary

Families, Seniors, Disability Services and Child Safety – Rockhampton QLD is seeking an experienced Administration Officer to provide administrative support to the Gladstone Child Safety Service Centre. The role focuses on efficient coordination of human resources, finance, facilities and records keeping while delivering timely service to internal and external clients.

You will answer phone calls, assist front counter enquiries, manage data in databases, and work with the team to meet deadlines

Qualifications

• Provide front-facing customer service by answering calls and addressing enquiries.
• Support HR, records management, finance, travel and admin policies.
• Maintain vehicles, buildings and equipment per policies.
• Administer ministerial and executive correspondence and complaints records.
• Provide information on office services to internal and external clients.
• Use databases and software to manage service centre data.

Responsibilities

• Answer phone calls and attend front counter enquiries.
• Coordinate HR, finance, facilities and records keeping.
• Assist with client enquiries in a fast-paced environment.
• Maintain and update relevant databases and files.
• Develop collaborative relationships with stakeholders to achieve outcomes.

Skills

Customer service

Data entry

Records management

HR administration

Finance administration

Travel coordination

Tools

Office software

Database software

Job description

Families, Seniors, Disability Services and Child Safety – Rockhampton QLD is seeking an experienced Administration Officer to provide administrative support to the Gladstone Child Safety Service Centre. The role focuses on efficient coordination of human resources, finance, facilities and records keeping while delivering timely service to internal and external clients.

You will answer phone calls, assist front counter enquiries, manage data in databases, and work with the team to meet deadlines