Dynamic Admin Coordinator for Client & Trades

BGL Electrical Pty Ltd; Penrith City Council; On-site; AUD 55,000 - 75,000; Full time

Job summary

BGL Electrical Pty Ltd is seeking an Administration Officer to join our team on a full-time basis. You’ll support day-to-day operations, coordinate jobs with clients, tradespeople and internal staff, and help ensure a high level of service.

In this busy role you’ll triage and prioritise work orders, schedule appointments and handle incoming calls with professionalism. A proactive, organised approach and strong communication are essential to keep things moving smoothly.

Qualifications

• Experience with Department of Housing contracts will be highly regarded, but it is not essential.
• Excellent verbal and written communication skills.
• Strong organisation and time-management skills.
• The ability to juggle competing priorities while maintaining accuracy and attention to detail.
• A proactive approach to problem-solving.
• Confident working independently and collaboratively.
• Good computer skills, including Microsoft Outlook and general office systems.
• A genuine commitment to providing excellent customer service.

Responsibilities

• Triaging and prioritising work orders, ensuring KPI targets are met.
• Coordinating and scheduling appointments to keep jobs progressing smoothly.
• Liaising with clients, tradespeople and internal teams to provide updates and resolve queries.
• Answering incoming calls and responding to general office enquiries in a professional and friendly manner.
• Managing competing priorities in a fast-paced environment.
• Participating in a rotational after-hours on-call phone roster.

Skills

Verbal communication

Written communication

Organisational skills

Time management

Prioritisation

Problem solving

Independent work

Team collaboration

Microsoft Outlook

Tools

Microsoft Outlook

Job description

BGL Electrical Pty Ltd is seeking an Administration Officer to join our team on a full-time basis. You’ll support day-to-day operations, coordinate jobs with clients, tradespeople and internal staff, and help ensure a high level of service.

In this busy role you’ll triage and prioritise work orders, schedule appointments and handle incoming calls with professionalism. A proactive, organised approach and strong communication are essential to keep things moving smoothly.