Part-Time Operations & Scheduling Coordinator

TGS Electrical Group Pty Ltd; City of Melbourne; Hybrid; AUD 34,000 - 48,000; Part time

Job summary

TGS Electrical Group is seeking a part-time operations/administration coordinator in Melbourne to be the friendly first contact for customer enquiries, manage quotes, and keep schedules and tool stock organised. The role offers hybrid working from the Oakleigh office and home, with potential to move to full-time as the business grows.

You should have strong organisation, excellent communication, and experience in admin or scheduling in a trades or service environment.

Qualifications

• Strong organisational skills with great attention to detail.
• Excellent written and verbal communication for customer service.
• Experience in operations, coordination, scheduling or admin in service/trades.
• Comfort with preparing quotes and managing a busy schedule.
• Confident phone manner and ability to chase opportunities.
• Familiarity with simPRO is a bonus and training can be provided.

Responsibilities

• Being the friendly first point of contact for customer enquiries by phone and email — answering questions, booking in work and following up
• Proactively calling potential clients to follow up on opportunities and bring in new job leads
• Preparing simple quotes and estimates for customers
• Scheduling jobs and coordinating electricians and apprentices day to day
• Managing tools, stock and materials — ordering, tracking and keeping everything organised
• Keeping job records, admin and systems tidy in simPRO (our job management software)
• Keeping communication flowing between customers, field staff and the owner so jobs run without a hitch

Skills

Organisation

Communication

Customer service

Scheduling

Computer literacy

Tools

simPRO

Job description

TGS Electrical Group is seeking a part-time operations/administration coordinator in Melbourne to be the friendly first contact for customer enquiries, manage quotes, and keep schedules and tool stock organised. The role offers hybrid working from the Oakleigh office and home, with potential to move to full-time as the business grows.

You should have strong organisation, excellent communication, and experience in admin or scheduling in a trades or service environment.