Office Administration

QMS Electrical; Burpengary; On-site; AUD 55,000 - 75,000; Full time

Job summary

QMS Electrical in Burpengary East is seeking an Administrative Officer to support daily operations across customer communication, scheduling, invoicing, and general office tasks. You’ll collaborate with managers, Supervisors, tradespeople and admin staff to ensure jobs run smoothly from start to finish.

Join a family-run electrical and solar business that values accuracy, proactive problem solving, and strong time management in a stable, friendly workplace with Monday to Friday hours.

Qualifications

• Prior admin or office support experience preferred.
• Strong communication via phone and email.
• Able to juggle multiple tasks with attention to detail.

Responsibilities

• Manage incoming calls and emails with professionalism and a customer-first attitude.
• Create and track jobs using job management systems (simPRO and CRM).
• Scheduling of jobs.
• Issue purchase orders and prepare sales invoices.
• Follow up on documentation and certifications to ensure compliance.
• Keep customers informed throughout the job lifecycle.
• Support workplace health and safety compliance for employees and contractors.
• Contribute ideas to improve our service processes and team performance.

Skills

Communication skills

Time management

Attention to detail

Independent working

Customer service

Tools

simPRO

CRM

Job description

ADMINISTRATION – ELECTRICAL & SOLAR BUSINESS
Location: Burpengary East
Job Type: Full-Time (Monday to Friday)

Are you an organised, proactive, and detail-oriented individual looking to grow your career in a supportive and reputable business? Join our family-run Electrical and Solar company as an Administrative Officer and play a key role in keeping our operations running smoothly!

ADMINISTRATION – ELECTRICAL & SOLAR BUSINESS
Location: Burpengary East
Job Type: Full-Time (Monday to Friday)

Are you an organised, proactive, and detail-oriented individual looking to grow your career in a supportive and reputable business? Join our family-run Electrical and Solar company as an Administrative Officer and play a key role in keeping our operations running smoothly!

About the Role

As our new Admin Officer, you'll be at the heart of our daily operations—supporting the team with customer communication, job scheduling, invoicing, and general office tasks. You'll work closely with our Managers, Supervisors, tradespeople, and fellow admin staff to ensure jobs are completed efficiently from start to finish.

Key Responsibilities

• Manage incoming calls and emails with professionalism and a customer-first attitude
• Create and track jobs using job management systems (simPRO and CRM)
• Scheduling of jobs
• Issue purchase orders and prepare sales invoices
• Follow up on documentation and certifications to ensure compliance
• Keep customers informed and satisfied throughout the job lifecycle
• Support workplace health and safety compliance for employees and contractors
• Contribute ideas to improve our service processes and team performance

What We're Looking For

• Prior experience in an admin or office support role is highly regarded
• Strong communication skills – phone and email
• Confident working independently and juggling multiple tasks
• High attention to detail and excellent time management
• Knowledge of simPRO is a bonus, but not essential
• A positive, can-do attitude with a willingness to learn and grow
• Experience in the trade, electrical, or service industry is a plus

Why Join Us?

• Be part of a small, supportive, and close-knit team
• Learn the ropes from experienced team members in a welcoming environment
• Stable work hours
• Make an impact in a business where your ideas and input are valued
• Join a respected, family-run company known for quality and service
• Work in a friendly environment where professionalism and teamwork matter