Duty Manager | Naracoorte

Aus Venue Co.; Naracoorte; On-site; AUD 65,000 - 80,000; Full time

Benefits offered by this job

Staff discounts across AVC venues

Leadership development through AdVanCe

Career progression across 260+ venues

Permanent full-time position

Job summary

Australian Venue Co. is seeking a Duty Manager to lead day-to-day venue operations across food and beverage.

You will deliver exceptional guest experiences, coach a front-of-house team, and handle opening/closing procedures while ensuring compliance and smooth daily operations. The role requires strong leadership, rostering experience, and excellent communication skills, with flexibility for evenings, weekends, and public holidays.

Qualifications

• Proven leadership in hospitality operations.
• Strong guest service orientation and communication.
• RSA certificate is required.
• Experience coaching front-of-house teams and rostering.

Responsibilities

• Lead day-to-day venue operations across food and beverage.
• Deliver exceptional guest experiences while upholding service standards.
• Coach, develop and motivate front-of-house team members.
• Open and close the venue ensuring smooth daily operations.
• Support labour management, venue presentation and compliance.
• Manage cash handling, end-of-day reconciliation and reporting.
• Handle customer enquiries and resolve issues professionally.
• Collaborate with Venue Manager to drive operational success.

Skills

Leadership

Guest service

RSA

Team coaching

Budgeting

Problem solving

Rostering experience

Proficient computer skills

Job description

What You'll Be Doing

• Leading day-to-day venue operations across food and beverage.
• Delivering exceptional guest experiences while maintaining high service standards.
• Coaching, developing and motivating front-of-house team members.
• Opening and closing the venue while ensuring smooth daily operations.
• Supporting labour management, venue presentation and operational compliance.
• Managing cash handling, end-of-day reconciliation and venue reporting.
• Handling customer enquiries and resolving issues professionally.
• Working closely with the Venue Manager to drive operational success.

What We're Looking For

• Previous experience in a Duty Manager, Supervisor or similar hospitality leadership role.
• A genuine passion for hospitality and a commitment to building a long-term career.
• Strong food and beverage knowledge, with the ability to lead busy service periods.
• Excellent communication and leadership skills, with the ability to motivate and inspire a team.
• Strong problem-solving skills and confidence making decisions under pressure.
• Effective labour management and rostering experience.
• Proficient computer skills.
• Flexibility to work a rotating roster, including evenings, weekends and public holidays.
• Current RSA certificate.

What's On Offer

• Permanent full-time position.
• Competitive salary package.
• Ongoing leadership development through our AdVanCe Career Program.
• Career progression across 260+ venues throughout Australia and New Zealand.
• Staff discounts across Australian Venue Co venues.
• A supportive team culture with genuine opportunities to grow your hospitality career.

About Australian Venue Co.

Australian Venue Co. promotes a culture of diversity, equity, and inclusion through programs like AVC Pride for LGBTQIA+ support, Her Hospo for empowering women, and a First Nations Committee for reconciliation. We are committed to growing our understanding and engagement in diversity, equity and inclusion to build a more inclusive industry.

Turn your hospo job into a rewarding career. Whether you’re already in a hospitality management role or you’re ready for career progression into management, you can take the next step with Australian Venue Co. We’re passionate about training & developing our team members and providing internal career advancement opportunities. At AVC, we turn hospo jobs into careers! Join our team & get access to our AdVanCe Career Pathways program, our in-house development program that is tailored to the hospitality industry. If your next step is to become a Duty Manager, Assistant Venue Manager or Venue Manager, we can support you on your career journey.