Duty Manager | Darwin, Northern Territory

New Zealand Venue Co.; Darwin; On-site; AUD 34,000 - 48,000; Part time

Benefits offered by this job

Casual hours per week (25-38)

Competitive hourly rates

AdVanCe Career Program - leadership</n

Career progression across 200+ venues

Staff discounts

Supportive team culture

Job summary

Australian Venue Co is seeking enthusiastic Duty Managers to lead across our Darwin venues, overseeing daily operations in food, beverage and gaming, and delivering outstanding guest experiences.

We value hands-on leadership, strong communication and a passion for hospitality, with 1–2 years in fast-paced settings and willingness to work evenings, weekends and late closes where needed.

Qualifications

• Previous experience in a Duty Manager, Supervisor or similar hospitality leadership role.
• At least 1–2 years of hospitality experience in a fast-paced food and beverage environment.
• Strong bar and customer service experience with the confidence to lead busy service periods.

Responsibilities

• Leading day-to-day venue operations across food, beverage and gaming.
• Delivering exceptional guest experiences while maintaining high service standards.
• Coaching, developing and motivating front-of-house teams.
• Opening and closing the venue, including late-night trading where required.
• Supporting labour management, venue presentation and operational compliance.
• Managing cash handling, end-of-day reconciliation and venue reporting.
• Handling customer enquiries and resolving issues professionally.
• Working closely with the Venue Manager to drive operational success.

Skills

Duty Manager experience

Hospitality leadership

Customer service

Communication

Leadership

Job description

Ready to take the next step in your hospitality leadership career? Australian Venue Co is looking for enthusiastic and hands-on Duty Managers to join our team across our iconic Darwin venues. Whether you're an experienced Duty Manager or a hospitality supervisor ready to take the next step, we have opportunities across our Darwin venues to suit different levels of leadership experience. Our venues are known for their vibrant atmosphere, busy bars, quality food offering, gaming, live entertainment and late-night trade. From bustling lunch services and major sporting events to live music and late-night crowds, no two shifts are the same. If you're passionate about hospitality, love leading from the front and thrive in a fast-paced environment, we'd love to hear from you.

What You'll Be Doing

• Leading day-to-day venue operations across food, beverage and gaming.
• Delivering exceptional guest experiences while maintaining high service standards.
• Coaching, developing and motivating front-of-house teams.
• Opening and closing the venue, including late-night trading where required.
• Supporting labour management, venue presentation and operational compliance.
• Managing cash handling, end-of-day reconciliation and venue reporting.
• Handling customer enquiries and resolving issues professionally.
• Working closely with the Venue Manager to drive operational success.

What We're Looking For

• Previous experience in a Duty Manager, Supervisor or similar hospitality leadership role.
• At least 1-2 years' hospitality experience in a fast-paced food and beverage environment.
• Strong bar and customer service experience with the confidence to lead busy service periods.
• Experience in late-night venues, gaming operations or high-volume bars will be highly regarded.
• A genuine passion for hospitality and the drive to build a long-term career.
• Excellent communication and leadership skills with the ability to motivate and inspire a team.
• Strong problem-solving skills and confidence making decisions under pressure.
• Flexibility to work a rotating roster, including evenings, weekends and late-night closes (where required).
• Current NT RSA certificate.
• Current NT Gaming Machine Licence is highly regarded (or willingness to obtain).

What’s On Offer

• Casual opportunities offering approximately 25-38 hours per week.
• Competitive hourly rates.
• Ongoing leadership development through our AdVanCe Career Program.
• Career progression across 200+ venues throughout Australia & New Zealand.
• Staff discounts across Australian Venue Co venues.
• A supportive team culture with genuine opportunities to grow your hospitality career.

Make your career one to remember at Aus Venue Co. The work you do will directly impact everyone of our customers and our aim is to ensure our employees are provided with the support and knowledge to exceed our customers' expectations.

Australian Venue Co. promotes a culture of diversity, equity, and inclusion through programs like AVC Pride for LGBTQIA+ support, Her Hospo for empowering women, and a First Nations Committee for reconciliation.

We are committed to growing our understanding and engagement in diversity, equity and inclusion to build a more inclusive industry.

Turn your hospo job into a rewarding career Whether you're already in a hospitality management role or you're ready for career progression into management, you can take the next step with Australian Venue Co.

We're passionate about training & developing our team members and providing internal career advancement opportunities.

At AVC, we turn hospo jobs into careers!

Join our team & get access to our AdVanCe Career Pathways program, our in-house development program that is tailored to the hospitality industry.

If your next step is to become a Duty Manager, Assistant Venue Manager or Venue Manager, we can support you on your career journey.