Venue Manager | Mile End Hotel

Open Door Pub Co. Pty LTD; Adelaide; On-site; AUD 120,000 - 154,000; Full time

Benefits offered by this job

OTE up to $154,000 (base salary, super

Job summary

Australian Venue Co. is seeking an experienced Venue Manager for The Mile End Hotel, a busy, newly renovated venue outside Adelaide's city centre.

You will lead a high-performing team across bars, gaming, functions, accommodation and the bottle shop, delivering exceptional guest experiences. Applicants should have venue management or senior assistant experience, strong leadership and communication skills, and a hands‑on, commercially focused approach to drive KPIs while maintaining compliance

Qualifications

• Previous Venue Manager or senior Assistant Venue Manager experience
• Experience managing busy, multi-faceted hospitality venues
• Strong people leadership and communication skills
• Hands-on and commercially focused approach
• Ability to remain calm and organized in a fast-paced environment
• Strong knowledge of venue compliance, RSA and operational standards
• Genuine passion for hospitality and developing people

Responsibilities

• Leading, coaching and developing the team
• Driving exceptional guest experiences and service standards
• Managing venue operations across bars, gaming, functions, accommodation and the bottle shop
• Managing labour, stock, costs and key venue KPIs
• Supporting compliance, safety and responsible service standards
• Building strong relationships with guests, suppliers and the local community
• Creating a positive, accountable and enjoyable team culture

Job description

The Mile End Hotel is a busy and vibrant venue located just outside Adelaide's city centre. Following a recent renovation, the hotel offers a newly upgraded beer garden, bar, gaming lounge, functions, accommodation and bottle shop. We are looking for a hands-on Venue Manager to lead and develop a fun, energetic and high-performing team.

About the role

You will be responsible for the day-to-day operation and performance of the venue, including:

• Leading, coaching and developing the team
• Driving exceptional guest experiences and service standards
• Managing venue operations across bars, gaming, functions, accommodation and the bottle shop
• Managing labour, stock, costs and key venue KPIs
• Supporting compliance, safety and responsible service standards
• Building strong relationships with guests, suppliers and the local community
• Creating a positive, accountable and enjoyable team culture

About you

You will be a confident and visible hospitality leader with:

• Previous Venue Manager or senior Assistant Venue Manager experience
• Experience managing busy, multi-faceted hospitality venues
• Strong people leadership and communication skills
• A hands-on and commercially focused approach
• The ability to remain calm and organised in a fast-paced environment
• Strong knowledge of venue compliance, RSA and operational standards
• A genuine passion for hospitality and developing people

What's on offer

• OTE up to $154,000 (base salary, super, quarterly KPI bonuses)
• A newly renovated venue with multiple revenue streams
• A fun, vibrant and supportive team environment
• Career progression across Australian Venue Co.

If you are an experienced hospitality leader looking for an exciting opportunity in a busy and well-established venue, we would love to hear from you.

Make your career one to remember at Aus Venue Co. The work you do will directly impact everyone of our customers and our aim is to ensure our employees are provided with the support and knowledge to exceed our customers' expectations.

Australian Venue Co. promotes a culture of diversity, equity, and inclusion through programs like AVC Pride for LGBTQIA+ support, Her Hospo for empowering women, and a First Nations Committee for reconciliation. We are committed to growing our understanding and engagement in diversity, equity and inclusion to build a more inclusive industry.

Turn your hospo job into a rewarding career Whether you're already in a hospitality management role or you're ready for career progression into management, you can take the next step with Australian Venue Co. We're passionate about training & developing our team members and providing internal career advancement opportunities.

At AVC, we turn hospo jobs into careers! Join our team & get access to our AdVanCe Career Pathways program, our in-house development program that is tailored to the hospitality industry.

If your next step is to become a Duty Manager, Assistant Venue Manager or Venue Manager, we can support you on your career journey.

Have a question regarding a career at Australian Venue Co? Read some of our commonly asked questions here.