Venue Manager - Fairfield Boathouse

Open Door Pub Co. Pty LTD; Fairfield; On-site; AUD 120,000 - 154,000; Full time

Benefits offered by this job

Staff discounts

Career growth

Centralised support

Renovation journey

People development

Job summary

Australian Venue Co. is seeking a Venue Manager for Fairfield Boathouse in NSW.

You will lead a large front and back-of-house team across food & beverage, events, and boat hire, driving profitability and exceptional guest experiences in a busy destination venue. This pivotal role requires strong P&L oversight, labour control, and performance coaching, with a calm, proactive leadership style during peak periods and renovations.

Qualifications

• Proven experience managing large hospitality venues or destination operations.
• Strong understanding of P&L management, labour control, and profitability.
• Experience leading high-volume service environments and events operations.
• Exceptional people leadership and team development skills.
• Ability to manage seasonal trade fluctuations and operational complexity.

Responsibilities

• Leading and developing a large front and back-of-house team
• Driving venue profitability and operational performance
• Managing labour, wages, and cost controls across fluctuating trade periods
• Overseeing high-volume service operations and large-scale events
• Delivering exceptional customer experiences across diverse demographics
• Building strong relationships with locals, tourists, families, and community stakeholders
• Maintaining high standards across service, presentation, and compliance
• Leading the venue through upcoming renovations and operational change
• Creating a positive, high-performing team culture

Skills

Large venue leadership

P&L management

Labor control

Customer engagement

People leadership

Job description

About the Role

As Venue Manager, you will oversee all aspects of the venue’s operation, leading a large and diverse team across food & beverage, events, and boat hire while ensuring exceptional guest experiences and strong commercial outcomes. This is not a standard hospitality management role. Fairfield Boathouse requires a resilient and adaptable leader who can confidently navigate peak trading periods, seasonal fluctuations, and the complexity that comes with running a destination venue catering to a broad range of clientele. You will play a key role in driving profitability, labour management, operational standards, team culture, and customer engagement while helping shape the venue during an exciting redevelopment period.

What You’ll Be Responsible For

• Leading and developing a large front and back-of-house team
• Driving venue profitability and operational performance
• Managing labour, wages, and cost controls across fluctuating trade periods
• Overseeing high-volume service operations and large-scale events
• Delivering exceptional customer experiences across diverse demographics
• Building strong relationships with locals, tourists, families, and community stakeholders
• Maintaining high standards across service, presentation, and compliance
• Leading the venue through upcoming renovations and operational change
• Creating a positive, high-performing team culture

About You

You are an experienced hospitality leader who thrives in large, fast-paced, and operationally complex environments. You bring strong commercial acumen, calm leadership under pressure, and the ability to balance strategic oversight with hands‑on operational involvement. You’ll ideally have:

• Proven experience managing large hospitality venues or destination operations
• Strong understanding of P&L management, labour control, and profitability
• Experience leading high-volume service environments and events operations
• Exceptional people leadership and team development skills
• The ability to manage seasonal trade fluctuations and operational complexity
• A warm, engaging leadership style with strong customer and community focus
• A proactive and solutions-focused mindset
• Experience in tourism, waterfront, or multifaceted hospitality operations highly regarded

Why Join Australian Venue Co?

• Total package up to $154K (Base salary + super + KPI bonus)
• Staff discounts across 250+ venues throughout Australia & New Zealand
• Real career growth opportunities within one of the fastest-growing hospitality groups in ANZ
• Strong centralised support across operations, marketing, people & culture, finance, recruitment, and training
• Be part of an exciting renovation and transformation journey
• Work with a business that invests heavily in people development and internal progression

If you’re a commercially savvy hospitality leader ready for your next challenge, we’d love to hear from you. Make your career one to remember at Aus Venue Co. The work you do will directly impact everyone of our customers and our aim is to ensure our employees are provided with the support and knowledge to exceed our customers’ expectations.

Turn your hospo job into a rewarding career. If you’re already in a hospitality management role or you’re ready for career progression into management, you can take the next step with Australian Venue Co. We’re passionate about training & developing our team members and providing internal career advancement opportunities. At AVC, we turn hospo jobs into careers! Join our team & get access to our AdVanCe Career Pathways program, our in‑house development program that is tailored to the hospitality industry.

If your next step is to become a Duty Manager, Assistant Venue Manager or Venue Manager, we can support you on your career journey.

Australian Venue Co. promotes a culture of diversity, equity, and inclusion through programs like AVC Pride for LGBTQIA+ support, Her Hospo for empowering women, and a First Nations Committee for reconciliation. We are committed to growing our understanding and engagement in diversity, equity and inclusion to build a more inclusive industry.

Have a question regarding a career at Australian Venue Co? Read some of our commonly asked questions here.