Duty Manager – Full Time

Sunshine Beach SLSC; Sunshine Beach; On-site; AUD 75,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonus

Full-time stability

Leadership development

Positive workplace culture

Sunshine Beach location

Job summary

Sunshine Beach SLSC in Queensland seeks a Full-Time Duty Manager to lead daily operations of the club’s bar, dining, gaming and events. You will manage staff, drive service standards and ensure compliance with licensing and safety requirements.

This role rewards leadership, performance and guest experience, with a competitive salary of 75k–85k plus super, a bonus opportunity, and a supportive management team at a venue overlooking Sunshine Beach.

Qualifications

• Previous leadership experience in hospitality, preferably within a licensed club or busy venue.
• Strong people management, communication and problem-solving skills.
• A proactive, positive attitude with a willingness to lead by example.
• Good understanding of wage management, sales performance and operational efficiency.
• Current RSA and RSG certificates.
• RMLV qualification or willingness to obtain.
• Diploma of Hospitality Management desirable.
• Availability to work a rotating roster including nights, weekends and public holidays.

Responsibilities

• Oversee daily Club operations across bar, gaming, reception, restaurant and functions.
• Lead, motivate and develop staff to deliver outstanding customer service.
• Manage shifts efficiently, including staffing levels, labour costs and operational performance.
• Drive sales, productivity and continuous improvement.
• Ensure compliance with liquor licensing, gaming, WHS and Club policies.
• Manage customer enquiries, complaints and operational challenges professionally.
• Oversee opening and closing procedures, cash handling and security.
• Support functions, entertainment and special events.
• Maintain high standards of venue presentation and cleanliness.
• Work collaboratively with the management team to achieve Club goals and KPIs.

Skills

Leadership

People management

Communication

Problem-solving

Proactive attitude

Wage management

Operational efficiency

Education

Diploma of Hospitality Management

RMLV qualification

RSA certificate

RSG certificate

Job description

A Full-Time Duty Manager position at Sunshine Beach Surf Club, a vibrant, community-focused venue offering exceptional food, drinks, gaming, entertainment and functions with stunning ocean views. This is an exciting opportunity for an experienced hospitality professional who enjoys leading people, thrives in a busy environment and takes pride in delivering exceptional customer experiences. The role involves taking ownership, leading by example and actively contributing to the Club's success.

Key responsibilities

• Oversee daily Club operations across bar, gaming, reception, restaurant and functions
• Lead, motivate and develop staff to deliver outstanding customer service
• Manage shifts efficiently, including staffing levels, labour costs and operational performance
• Drive sales, productivity and continuous improvement
• Ensure compliance with liquor licensing, gaming, WHS and Club policies
• Manage customer enquiries, complaints and operational challenges professionally
• Oversee opening and closing procedures, cash handling and security
• Support functions, entertainment and special events
• Maintain high standards of venue presentation and cleanliness
• Work collaboratively with the management team to achieve Club goals and KPIs

About you

• Previous leadership experience in hospitality, preferably within a licensed club or busy venue
• Strong people management, communication and problem-solving skills
• A proactive, positive attitude with a willingness to lead by example
• Good understanding of wage management, sales performance and operational efficiency
• Current RSA and RSG certificates
• RMLV qualification or willingness to obtain
• Diploma of Hospitality Management desirable
• Availability to work a rotating roster including nights, weekends and public holidays

About us

Sunshine Beach Surf Club is a vibrant, community-focused venue just minutes from Noosa, offering exceptional food, drinks, gaming, entertainment and functions with stunning ocean views. We pride ourselves on great service, a positive team culture and creating memorable experiences for our members and guests.

• Competitive salary of $75,000 – $85,000 + Super
• Opportunity to earn a performance-based bonus
• Full-time stability and flexible rostering
• Ongoing leadership development and career progression
• Supportive management team and positive workplace culture
• A fantastic working environment overlooking beautiful Sunshine Beach