Duty Manager

Australian Venue Co.; Palmerston; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Training and leadership development

Career progression opportunities

Staff discounts

Two Yarrawonga venues

Job summary

Australian Venue Co. is seeking an experienced Duty Manager to join the leadership team across Terminus Hotel and Criterion Hotel in Yarrawonga. You’ll oversee busy bar, restaurant and gaming services, lead a hands-on team and help deliver exceptional guest experiences.

You’ll open and close the venue, manage cash and end-of-day reporting, ensure liquor licensing compliance and uphold safety standards while supporting daily operations and maintaining a polished venue.

Qualifications

• Experience as a Duty Manager or hospitality supervisor.
• RSA (Victorian) and gaming qualifications or willingness to obtain them.
• Strong communication and leadership under pressure.

Responsibilities

• Lead shifts across bar, restaurant and gaming operations.
• Coach and develop team members.
• Deliver friendly service and resolve guest concerns.
• Open and close the venue independently.
• Manage cash handling, reconciliation and end-of-day reporting.
• Maintain liquor licensing, responsible service, safety and standards.
• Support daily operations and keep the venue in top condition.

Skills

Leadership

Team coaching

Communication

Guest service

Cash handling

Job description

Ready for your next step in hospitality leadership?

Australian Venue Co. is looking for an experienced and motivated Duty Manager to join the leadership team across Terminus Hotel and Criterion Hotel in Yarrawonga.

From busy bar and restaurant services to functions, gaming and entertainment, you’ll enjoy a varied, hands-on role where you can lead a team, connect with the local community and help create great guest experiences.

What you’ll be doing

• Leading shifts across bar, restaurant and gaming operations
• Supporting, coaching and developing team members
• Delivering friendly, attentive service and resolving guest concerns
• Opening and closing the venue independently
• Managing cash handling, reconciliation and end-of-day reporting
• Maintaining liquor licensing, responsible service, safety and venue standards
• Supporting daily operations and keeping the venue looking its best

What we’re looking for

• Experience as a Duty Manager or hospitality supervisor, ready to take the next step
• A current Victorian RSA and relevant gaming qualifications, or willingness to obtain them
• Strong communication skills and confidence leading busy services
• A practical, hands‑on approach and genuine passion for hospitality
• Availability to work evenings, weekends and public holidays
• The ability to stay calm, make sound decisions and support your team under pressure

What’s in it for you?

• Competitive salary based on your experience
• Training and leadership development to help you grow
• Career progression opportunities across Australian Venue Co.
• A supportive management team
• Staff discounts and team benefits
• A varied role across two established Yarrawonga venues