Duty Manager - Lead Bars, Dining & Gaming Team

Open Door Pub Co. Pty LTD; Yarrawonga; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Training & development

Career progression

Staff discounts

Job summary

Australian Venue Co. in Yarrawonga is seeking a Duty Manager to lead shifts across two venues, including the Terminus Hotel and Criterion Hotel.

You’ll coach staff, deliver outstanding guest service and ensure safe operations across bar, dining and gaming to create memorable experiences for local guests. The role requires prior Duty Manager or hospitality supervisory experience, Victorian RSA and gaming qualifications (or willingness to obtain), and a hands-on, calm leadership style.

Qualifications

• Experience as a Duty Manager or hospitality supervisor.
• Current Victorian RSA and gaming qualifications, or willingness to obtain them.
• Strong communication skills and confidence leading busy services.
• Hands-on, practical hospitality approach.
• Availability to work evenings, weekends and public holidays.
• Ability to stay calm and support the team under pressure.

Responsibilities

• Lead shifts across bar, restaurant and gaming operations.
• Coach and develop team members.
• Deliver friendly, attentive service and resolve guest concerns.
• Open and close the venue independently.
• Manage cash handling, reconciliation and end-of-day reporting.
• Maintain liquor licensing, RSA, safety and venue standards.

Skills

Leadership

Communication

Hospitality experience

Calm under pressure

Job description

Australian Venue Co. in Yarrawonga is seeking a Duty Manager to lead shifts across two venues, including the Terminus Hotel and Criterion Hotel.

You’ll coach staff, deliver outstanding guest service and ensure safe operations across bar, dining and gaming to create memorable experiences for local guests. The role requires prior Duty Manager or hospitality supervisory experience, Victorian RSA and gaming qualifications (or willingness to obtain), and a hands-on, calm leadership style.