Hospitality Manager

Australian Venue Co.; Clermont; On-site; AUD 65,000 - 90,000; Full time

Job summary

Australian Venue Co. is seeking Assistant Venue Managers and Duty Managers to join teams across Clermont and Capella in regional Queensland. Lead from the front, support your team and keep daily operations running smoothly.

Roles involve supervising guest services, coaching staff, rostering, stock and cash handling, gaming and compliant operations, aiming to drive sales and cost efficiency while engaging with locals and events.

Qualifications

• Experience in pub operations or hospitality leadership.
• Hands-on approach with confidence leading a team.
• Strong communication and problem-solving skills.
• Understanding of operational standards and cost control.
• Gaming experience is valued, willingness to learn welcomed.
• Queensland hospitality and gaming qualifications or willingness to obtain them.

Responsibilities

• Lead busy services and deliver great guest experiences.
• Coach and develop team members.
• Support rostering, stock management and cash handling.
• Support gaming operations and responsible gambling practices.
• Maintain high standards of presentation, safety and compliance.
• Help drive sales, control costs and achieve targets.
• Build relationships with regulars and support local events and promotions.

Skills

Hospitality leadership

Team leadership

Communication

Problem solving

Cost control

Gaming operations

Education

Queensland hospitality qualifications

Gaming qualifications or willingness to obtain

Job description

Ready for your next hospitality adventure? Australian Venue Co. is looking for experienced Assistant Venue Managers and Duty Managers to join our teams across Clermont and Capella in regional Queensland.

With opportunities at Commercial Hotel, Grand Hotel Motel and Capella Hotel, this is your chance to build your leadership career in welcoming local pubs at the heart of their communities.

About the roles

Working closely with the Venue Manager, you'll lead from the front, support your team and keep daily operations running smoothly.

• Lead busy services and deliver great guest experiences
• Coach and develop team members
• Support rostering, stock management and cash handling
• Support gaming operations and responsible gambling practices
• Maintain high standards of presentation, safety and compliance
• Help drive sales, control costs and achieve venue targets
• Build relationships with regulars and support local events and promotions

Assistant Venue Managers will take on broader responsibility for team development and business performance, while Duty Managers will oversee shifts and support service across the venue.

About you

• Experience in pub operations or hospitality leadership
• A hands-on approach and confidence leading a team
• Strong communication and problem-solving skills
• An understanding of operational standards and cost control
• Gaming experience would be highly regarded, but a willingness to learn is equally welcomed
• Relevant Queensland hospitality and gaming qualifications, or willingness to obtain the qualifications required for your role
• Availability across nights, weekends and public holidays

Why join Australian Venue Co.?

Join a supportive hospitality group with training and development opportunities, career pathways across our national venue network, and staff discounts and benefits.

Whether you're a local looking to step up or considering a move to regional Queensland, we'd love to hear from you.