Duty Manager

IRIS hotel group; Kingswood; On-site; AUD 65,000 - 90,000; Full time

Job summary

IRIS hotel group Kingswood Hotel is seeking a motivated Duty Manager to lead daily venue operations with independence and support from peers. You will manage staff, budgets, beverage service and gaming operations to deliver exceptional guest experiences.

The role requires strong regulatory understanding, experience with licensing processes, and proficiency in MS Office and POS systems, with excellent time management and people leadership to drive performance and ambiance across peak periods.

Qualifications

• Experience managing staff budgets and wages.
• Wagering & beverage service experience and passion.
• Superior gaming knowledge and procedures; creating the right ambience and service level.
• Sound regulatory understanding and ability to engage with licensing/licensing authorities.
• Time management and computer proficiency including MS Office and POS systems.

Responsibilities

• Oversee daily venue operations with autonomy and peer support.
• Manage staff, budgets and wages to maintain profitability.
• Deliver wagering, beverage service and gaming excellence with compliant practices.
• Engage with licensing authorities and comply with regulatory requirements.

Skills

Staff budgeting

Wagering & beverage service

Gaming operations

Regulatory compliance / licensing

Time management

Guest service orientation

Tools

MS Office

POS systems

Job description

We are Seeking motivated experienced Duty Managers to join the Kingswood Hotel.Learn the \"ropes\" here and your future possibilities are endless. Run this venue with the support and backing of your peers, with autonomy and authority to drive it to the next level.

If you're an experienced Duty managerready to take the next step and show that you've got what it takes this is the opportunity for you.

This position requires a candidate with a combination of experience and enthusiasm to grow and create an enviable venue.

All candidates will need;

• Experience managing staff budgets and wages
• - Wagering & Beverage service, understanding, experience and passion!
• - Superior Gaming ability and knowledge, both systems and procedures and creating the right ambiance, atmosphere and service levels
• - Sound regulatory understanding and the ability to engage in constructive dialogue with licensing, council and OLGR.
• - Time management skills and computer proficiency, MS Office and a working knowledge of POS systems.